Food was brilliant, however, when taking an order the staff should be more polite and not be huffing when taking the order. The team leader Vicky was on the till yesterday when I put 2 orders in and she made it seem like it was such a big issue that we were ordering. Therefore customer service could have been better for 5*
Too busy, we were taking out anyway, Service was good. A nice, polite young man served us. The food was good. All the boys enjoyed it, and the churros were the best I've tasted, covered in sweet cinnamon.
I've been to taco bell a few times and can say that every time I have had a decent experience.
Without a doubt the food is the main high of the place. From what I've had I can thoroughly recommend ordering from here. The meat is well seasoned and the tacos/burritos come with plenty of filling so I can comfortably say it is good value for money. The seasoned fries were also very well done with the flavouring being one of the best I've had from a fast food place. The wait for the food, if busy, can be a bit of an issue but at most 15-20 minutes is the most I've had to wait personally.
The staff have, for the most part, been positive as well. I have had some staff be very friendly and some be just ok. However, I haven't had any negative experiences with the staff as my orders have always been completed with no missing items and quick enough to where I have no complaints about staff effectiveness.
The main problem comes in the form of the building itself as it is very poorly lit making it seem like it is closed from the outside. The tables are clean but the chairs are quite uncomfortable at times with them being metal and wood as opposed to a more cusioned variant. Though this isn't too much of an issue if you aren't sitting there for long. Some of the tables even have outlets to plug devices into if the need arises.
Overall, despite the flaws with the building itself, I can recommend this place to anyone looking for food in the area. Even over the Mcdonalds which is across from it as often the food and wait times outrank it.
The tacos had decent flavours.
We were a bit worried to order after reading the reviews but we went ahead. We ordered the soft and crispy tacos and we enjoyed having them.
Got a chicken burrito and my grandad had a nacho beef burrito with chips... and they were AMAZING especially for the price. My grandad doesn't typically enjoy international food but he LOVED the burrito. Was walking to the station eating it throughout the whole time saying how good it was, and I definitely agree.
Only real issue I had was the chairs there, they felt like cast iron and weren't that comfortable, but extremely heavy to lift and pull out from the table.
Excellent service in shop. Thanks to Amber and the staff. Ordered on just eat for delivery but never turned up after an hour and 30 minutes. So call shop to see if I could collect instead. Great service for Amber. Freshly made for me coming in shop. And apologies for just eat service. When she didn't need to. But a big thank you from me and the food was amazing.
Living in England for 10 years now, this was the first Taco Bell I have seen in the country. Having it so accessible in the states, almost within a 20 minute drive where you are, I definitely miss it.
Pictured is the Chicken Nachos box meal. It comes with 5 white chicken pieces coated in a nacho chease coating with a nacho cheese dip. They were well cooked. They could be a bit dry if you don't eat them quickly though. That is what the nacho cheese dip is for though.
The two hard tacos were crunchy, and well seasoned. I might check next time for a swap for soft tacos. Once the shell is broken, the taco could spill out so just be mindful.
The churros were very well cooked, crunchy, soft, doughy and delicious with the chocolate sauce.
I give it a 4 because:
The pros: good amount of food for 5 pounds. Well cooked, quick service (about 5 minutes) and it was pretty busy. Service was good and they had employees going around cleaning up peoples rubbish that couldn't be bothered to throw it away themselves. Free refills.
The cons: the seasoning on the fries is overpowering. The chicken triangles go dry very quickly (ate one right away and then another three minutes later).
As always, prices are relative, take a look at the menu beforehand. Definitely wish there was one closer to our location.
Very like other fast food restaurants in its service and staff. Food is nice but portions could be bigger and more filling. Good selection on the menu.
Not many Taco Bell around north east. Love the food.
Long wait saying it didn’t look too busy, I visited at 2:30 am on a Saturday night so there wasn’t many staff. Food was decent as always.
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