Just a compliment - the two ladies who closed the Grosvenor store on the evening of 14/09/2023 showed more humanity and compassion than I've witnessed in a long time. There was an elderly woman, who looked a bit dishevelled, not leaving the store upon closure time. The two staff members sat with her and talked for a while, offered her a refreshment, and ensured that she was aware and safe before closing the store. Where others would've kicked out the enderly woman (who did look a bit out of sort) your staff dealt with her in the most amazing way. Good on them!
This is always a favourite barista to visit when in the shopping centre. Always clean, quick service with a lovely environment.
Along with Gabby serving us today, providing us with great customer service :))
As someone with a sweet tooth, I’ve never eaten at the muffin break franchise however am sad I didn’t. The carrot Bundt cake was a delight. Will be heading there when I get home to Cardiff.
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