Sabrina Fenn
Lovely meal. They asked us to order via the app by scanning a QR code, it became a bit tricky as the kids kept changing their minds but the waitress was lovely and took our order for us to remove any frustration. Lovely pizzas, however we did note that a lot of choices have gone or are not available anymore and there was not as much choice on the salad bar, there wasn't even any tomatoes. It was only a minor gripe though. We haven't been since pre pandemic, I was shocked at how much it had gone up in price, costing around £35-£45 more for a family of 5 than we had previously paid. While lovely, it will have to be a rare treat.
Martyn Walker
This place was great, decided as a last minute to have some dinner and eat out and turned into a date night for us. Was really good and enjoyable. Had not been to a pizza hut for some time so was good to see how things had changed.
Max
Very nice Pizza restaurant with family-friendly food options. When busy it can be a little too much as kids are screaming and being disgusting but the rest of the time you can find yourself a tasty meal in a comfortable establishment.
Lou McCarthy
Standard pizza hut that sells pizza and other stuff. Easy to park. Order and pay via app from table. Help yourself to salad- choice is a bit limited. Food was ready without too long to wait. All hot and tasty. Tried the flatbread and it was more than substantial although too much Rocket. Small bottle of water ridiculously expensive at £3. Glasses and cutlery could do with a better wash. Staff were friendly enough though didn't see much of them now it's all done via the app. Overall was not too bad for a quick and easy bite too eat.
AJC 04
Service was quick - bloke that served us was good. Food was tasty except the salad isn’t stored properly and isn’t fresh - this is backed up by previous reviews that I read b4 coming. The thin crust is way better value - deep pan is too small and way 2 greasy / not worth the £15 or so that they charge. My pizza was wrong so it was swiftly changed to the correct toppings of ham, pineapple and peppers. The student discount is a must use if you’ve got it.
Unfortunately, the corn on the cons don’t come with butter which was a shame.
Matt Ransome
Food was good. Presently surprised. The new ordering system of doing it yourself online was annoying and took longer than the traditional way. I imagine the staff hate it also as I can't imagine many people tip them now. Staff were friendly and polite.
Got very expensive now as well. Pizza doesn't cost a lot to make so not sure why they cost £17
Abdullah Alshammari
Like to eat in, nice place to eat with family, the staff were friendly and smile.
Lee Griffin
It's banging in here for everything a pizza hut needs.
Help yourself to the salad cart...Oh yes, please!
Reasonable enough prices would you believe.
Of course I highly recommend this place
Johnny B
Very good service, very friendly , very good food, theres a southern guy who serves fantastic humour very friendly ,very welcoming ,the toilets are nice and clean ,its clean ,also a lady server also very friendly and talkative ,and by the looks of thing there really busy and welcomes customers in . Thankyou for your lovely service
Steve Kenny
Booking easy. Restaurant was bright and clean. Staff effecient and attentive, my wife is coeliac and they seemed to actually care and make sure she was happy. Altogether a really nice birthday meal! Thanks
Jon Sheehy
Cheesy chips were soggy and horrid, pizza was ok but had better from a kebab shop and the ice cream is more like a sorbet as it's all watery. When asked did I enjoy my meal I said not really to get a response of "oh" and then given the bill which was eye watering. Won't be returning as Pizza Hut have ruined their menu and the Old days of Pizza Hut were so much better. Lost me as a customer.
Louise Crane
We went in for lunch. It wasnt too busy and the there was a lovely atmosphere. All the staff were very friendly.
Bit disapointed with the choice of pizza, as there was only 2 thin crust, which were margharita or cheese and onion ( in not a huge lover of deep pan)! Salad bar was great and my son loved the ice cream factory ��
David Watkinson
Friendly staff. We were there for my grandson's birthday tea. Got there nearly an hour after them because of traffic hold up. We had a voucher for 1/3rd off the food. Even though we ordered later than the others they still knocked a 1/3rd off. Pizzas ok but I think dominos are better. I had a Hawaiian and didn't have a lot of pineapple or ham.
Melanie Ward
I would like to just say this as ive had this problem before with Longwater Pizza Hut 🍕 This particular Hut has tables of two's down one isle but you are so close to the people the other side of the two's isle. For someone like me who cant eat that close to someone makes my meal unjoyable. Its rather annoying being told i cant have a different table when 10 or more are free & always are through my meal. I really think you should accomodate a persons needs NOT everyone has my eating issues!!! An yes its always a Saturday an no you are never packed causing me to take the two tables... Just an idea to improve customer care.
Food was good as usual. 👍
Stevie Perry White
Me and my Partner actually got together at the Pizza Hut in Longwater so it's kind of special to us. 7 years later and we're still frequently going back for more.
The food is good, you get unlimited drinks and salad. You can't go wrong.
Alison Wells
A nice meal although service a little slow. Still no vegan cheese though which Pizza Hut are now supposed to be rolling out nationwide.
Paula Farrell
Meal was ok apart from i could taste peppers and i cant eat peppers also the chef was banging the trays around think it would of been quieter on the a47
Colleen Atkins
Relaxed atmosphere and services wasn't rushed even though busy, even packed my daughters uneaten pizza for her to take him.
Ian Hilton
Very friendly staff,service was very good pizza was very very nice will be back soon
Lena Len
Just love it ! Good food ,excellent customer service, nice atmosphere 😊 Service was very good, staff were very friendly
Charlotte King
Big thank to Pizza Hut Longwater Norwich! Ordered 2 pizzas and 2 sides for collection, got home and noticed 1 of our pizzas was wrong! Rang up to tell them and they said they would do the whole new order afresh again free of charge, and throw in 2 cookie doughs and 2 cheesecakes as a gesture of good will! Wow😲 service or what! Thank you so much, great way to see 2017 out!
Jennifer Willis
Great service and good food. Loved the honeycomb desert.
Jo Harding
Excellent food and Debbie who served us was friendly helpful and welcoming
Anita Nutty Maloney
Great staff, good food, brilliant atmosphere AND it filled my swimmer daughter up!
Chris Maloney
Fantastic evening at Pizza Hut Longwater, Norwich. Our waitress Em was brilliant, and our daughter Katie ate......loads!
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