On arrival we were 30 mins early , the staff were not put out by this and seated us promptly. Very curtious waitress showed us to our table , drinks were ordered and brought to our table within 5 mins ( I thought was amazing as it's my birthday and was gagging for a pint !). The food was ordered and brought to table within an excellent time window.... waitress came to check half way through the meal to make sure everything was to our liking . I will same it's a shame I failed to take her name as she is a credit to your branch ! . I'm the biggest critic of eating out and would love to post something negative , but I'm afraid I cannot ... the food was a stunning 10 out of 10 along with the whole dining experience . Have recommended to friends already and will , without doubt be making more reservations at this branch . Keep up the good work 👍
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I rarely write reviews of restaurants - but the service and food I had last night at Bella Italia in Riverside deserves one. Despite the place being full to the rafters, the lovely man who showed us to our table and our equally lovely waitress, made sure we received top notch service.
I had booked online prior to our arrival to ensure a table. If possible (I commented via the online form), I’d like us to be seated at a booth at the back of the restaurant. Upon arrival, the man who greeted us (I think his name is Christian?) apologised that my particular request couldn’t be granted due to excessive numbers in the restaurant that night (the booths seat parties of 4, so I understood how they’d need to allocate these to parties larger than our own). I relayed these thoughts to him and said it wasn’t an issue in the slightest. However, much to my surprise, he came over with a complimentary glass of Prosecco to apologise for being unable to fulfil my original seating request! A lovely gesture that was very unexpected, but showed exceptional customer service.
The service during the evening overall was friendly, professional and quick. Despite the restaurant being full, we didn’t have to wait long at all for our food. When we received it, the food was piping hot, delicious and just as we had hoped. We both plumped for the new ‘low calorie’ amore dishes... and I would certainly recommend them to those wanting to watch their waistline without wanting to skimp on taste!
Again - a great evening with great food. Thanks to all the team. We shall be back again very soon! ��
We enjoyed an evening at Bella Italia Riverside Norwich with Calzone and Meat Feast Pizza. Both the items were amazing. The cookie dough at the dessert was also nice. Couldn't give 5 stars just because of the delayed service. But surely we'll visit again for some awesome Italian food. Highly recommended.
We had such a lovely evening! There are loads of veggie options available which is great, and the cocktails were genuinely so nice. Really well priced too. Would really recommend for a bite when you’re in the area. Zuzanna was particularly nice, very smiley and friendly, made us feel very welcome.
Came in for a meal, just me and my daughter & was served by Reuben. Food and service was incredible all thanks to this waiter :) I had the Italian garden salad (added chicken and chillis) would recommend! Will be returning!!
Omg the smell of garlic with olive oil 😍it's just love! In the photo we have vegetariano pizza and mozzarella and garlic flat bread. This is a handmade pizza with so many tastes all together. If you are looking for nonalcoholic brevreg, get Appeltizer.
Tasty İtalian cuisine.
Nice staff, perfect atmosphere near the river by the bridge…
Bella Italia has very good simple dishes that satisfy the most demanding tastes. It was Monday at dinner and it was quiet which it was lovely because we had the whole restaurant for us. The hostess was very polite and kind. The dishes were very good. The waitress that served us was absolutely lovely 👍. Very clean, nice and tidy, and well organised. I enjoyed it throughly.
Great food, staff were very friendly and kind, atmosphere was very nice. Fast service too
We were a table of 24 that pre booked and had done a pre order so receiving and ordering was made a lot more efficient and less confusing for us and the server.
Food was lovely, she kept the drinks flowing and made sure we all had a wonderful time. Can’t remember her name but she had dark brown hair and our table was upstairs if that helps!!
Deffo recommend!
I had the pleasure of dining at Bella Italia recently and I must say that Tilly, one of the staff members, truly made my dining experience exceptional. Tilly's outstanding service and warm personality left a lasting impression on me.
From the moment I entered the restaurant, Tilly greeted me with a genuine smile and made me feel incredibly welcome. She demonstrated professionalism and displayed a deep knowledge of the menu, offering helpful recommendations and answering all of my questions with enthusiasm.
The food was great and the service made the experience even better. I will be back again in the future to dine here again.
Lovely Staff great tasting pizza and pasta. Kids love it good selectiin of drinks and cocktails.
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