The Priory

I changed from another local practice after over 20 years with them to this one, after or previous practice changed from an independent to part of a nationwide group, after which standards slipped. We've been a member of this practice for our 2 dogs for 3 years now and I'm so pleased we changed. As far as service goes, this practice is just fantastic. One of our dogs, Walter, was looked after by the lovely Katy on admission for his neutering last Wednesday and she also did his post op check today. This wonderful lady is the best veterinary nurse I have ever encountered, so full of enthusiasm and knowledge, which she was so happy to share with us. Not only in relation to the neutering, but also other issues that I raised on Walter's admission, such as his itching and recent tummy issues. We went for a neutering, but now have medication for his itching as well as a plan to address Walter's nutrition and dietary needs to identify potential allergies once he is recovered from surgery. Katy is a fabulous veterinary nurse who is clearly keen on providing an all round holistic approach to animal care and welfare. She took the time to listen, identify and advise and was so friendly and approachable, both for us and our beloved boy. What a credit she is to the practice, we can't thank her enough!

they were and are the very best place to go for your pets, they cared for my pet and did all they could for him when he was alive, all the staff were great so friendly and I wouldn’t recommend anywhere else, this is and was the place for me. Thank you to everyone that helped and got involved in my pets care.

Extremely happy with my visit today. My rat needed emergency spaying due to a prolapse uterus. Helpful reception staff, kind vet and very reasonable price. Looked after my rat, even cleaned out the cage for me and left me with great aftercare instructions. It has really helped me feel at ease after a stressful morning. Thanks all and will be coming here again for my vet needs.

Never a good experience when you need to rush your dog to the vets on a Sunday morning but this place made everything so much easier. The vet made sure to do everything to keep my dog (who is terrified of the vets) as happy as he could be, even joining us on the floor outside to check on him so he didn't need to enter the building again. They are amazing in an emergency!

I called late on Saturday night regarding my cat as I wasn’t sure of it was an emergency or not. The person I spoke to was very calming, professional and helpful. When you’re worried about a pet, this is the level of professionalism and empathy you need. I highly recommend. I have had to pay a visit in the past due to an injury. The staff were amazing then too. Be assured your loved fur babies are in safe hands. Thank you.

Lovely team. I usually take my dog somewhere else but Priory were kind enough to book my dog in for a rabies vaccination, as we are going travelling soon. The reception staff and both vets that we saw were fantastic and very knowledgeable and could advise me about travel requirements, pet passports and health certificates. Unfortunately, my dog felt unwell after her vaccination - upon calling the surgery, I was advised to bring her back in and she was seen immediately. They kept her for observations for a few hours free of charge, so I didn't have to worry while I went to work, and when I picked her up, she was happy and back to normal. Thank you very much for being so kind and accommodating and making this slightly scary situation less worrysome for me.