Z-burger

What an underwhelming experience! I had heard the BurgerFi serves a good burger, and having never been, I thought we'd give it a try. What we got was an overpriced, over-cooked dry meat patty topped with way-too-much thousand island dressing. The fries, though abundant, were limp and greasy. Next time we pass this way we will keep on going.

Since when did this establishment force customers to give a tip? I just ordered some food and the order would not process unless I tipped. I’m a very generous tipper at local restaurants because I get full service and I generally do not tip at fast food chains. I don’t mind tipping, I just do not like to be forced to tip. BTW, this is what you get when you order an overpriced $7 chili dog. I can get a better one @ 7-11 for $1.50. They did not have fountain drinks but did give me a warm bottle of Coca Cola. I’ll come back MAYBE in six months after I see better recent reviews

I ordered my burger today. Everything is burned. But my fries are completely cold. I have what appears to beef chips masquerading as burgers. I ordered a milkshake but did not receive one. Apparently the machine is broken. But I didn’t receive refund for any of it. A $10 “burger,” $6 fries, and $6 milkshake I didn’t even receive. Huge waste of money! I regret my purchase completely.

What a waste of money, would of been better going to fast food. Burger was dry and overcooked, the point of using better quality beef (supposedly Waygu and Brisket blend) is to taste the fat. I honestly believe they just upcharge for the same patty, I couldn't tell the difference between mine or my wifes burger. Thought this place was suspect when they didn't ask how you would like your burger cooked. The soda machine was also just dispensing the syrups for all of the drinks in the machine so it was just a flat syrup. Really needed a drink to wash that dry burger down. French fries were cut odd as well, big fat steak fries and shoestring? Trash on the floor in the eating area, but then again they were probably short staffed. THERE IS NO LABOR SHORTAGE; I SELL MY LABOR TO THE HIGHEST BIDDER. They probably start off at 13$-15$ thinking thats awesome, thats not a living wage for a single person for a 1br apartment anywhere in America. Just another large greedy company that expanded too fast to maintain proper quality control. The bathroom was a joke too. 1 urinal and 1 toilet in the same room, so if there is a person in there on the toilet the door is locked effectively making that 1 person at a time. Too cheap for a simple stall?? To the person that copies and pastes the bland "thank you for the review responses please contact our customer.care" if you don't put the word Banana in there I won't contact your customer care. Act like they care about negative reviews but want you to go the step furthur and contact them after you already done left a review.

The burger was pretty good. I had the CEO and my friend had the regular. The drink machine was out, so I ran to Starbucks (4 doors down and 4 people ahead of me) and was able to return before the food arrived. The flavor of the meat was pretty good, but two burgers, and a splitting fries should not cost $33. Decent food, slow service, and expensive prices.