Beryl's Pepper Pot

The food is good... If it is in stock (which is a hit or miss sometimes)... My biggest complaint is the customer service. Why is the need for rudeness with some Jamaican restaurants? I easily can spend my money elsewhere or at your competitors down the road. Smarten up and have cashiers that behave professionally. They will either make or break your business. I read some of the other complaints and it is the same as mine. I want to support your business, but I will not support if your staff is unprofessional and rude.

LOVE THIS PLACE! Thursdays and Saturdays remain my fave days! The fried chicken OMG! STEW PEAS AND RICE like my Mommas! Staff interact well with each other and customer satisfaction is excellent. Thanks to Teddy and his team for feeding us during the pandemic and remaining a great staple in the Durham community

If you want your food served with more attitude then gravey,.. then this is the place for you. April 3 2022 @6:02pm, Whoever owns this place please please please have a conversation with your staff about greeting and dealing with your customers with respect. Time and time again its the same old dismal demeanor in this business, last time for me.... and i'll spread the word amongst my peers.

After hearing from so many people how good this place is, We drove all the way from Ottawa just to try this place and we were disappointed. Being vegetarian, there was nothing catered for people like us. I tried to get a few sides such as plaintain, they had none. They were out of stock with everything. Yet they kept pushing chicken and pork dishes cause that was all they had. My hubby ordered soup and it comes without food and meat. I have never seen this in my entire life. Also, the attitude of the person taking the order was incomprehensible, she gave the nastiest attitude, and started rolling her eyes. I just shook my head and walked out. Advise for. Management Management needs to revamp this place to ensure that you have catered to everyone, also needs to ensure that they are not sold out of literally everything. Rest assured, I will not be visiting this establishment ever again. I am very disappointed.

My first time to try out their food and it was good. I have yet to find a Carribean restaurant that actually serves "mild" dishes. I've been to several but unfortunately the word "mild" is defined to the owner's taste buds never the customer's palette. So when l ask for mild...it is still extremely a wild fire in my mouth.😩😮‍💨🙄. Service was excellent, quantity and quality good.

I gave Beryl's Pickering a 3 because sometimes it's good and sometimes bad. Food is usually flavourful but if the oxtail or goat is like rubber. flavour will not make it good. Need better quality control to ensure that the food is properly cooked. There have been days when the food is so good it's unbelievable. Jerk chicken and pork is sometimes dry. Not sure what is going on. Food quality needs to be more consistent. Ordered curry chicken on one occasion which turned out to be boneless strips. That's not what I expected for jamaican curry chicken. Wasn't good at all. Heard that their Ajax location is better. Idk

I've been to this restaurant a handful of times and each time they never disappoint with their food. Pre-covid, their service sucked, but now they're very accommodating and fast. I don't get attitude like other places. My favorite is the red peas soup and oxtail dinner. Their rice n peas is my absolute favorite, they actually make it right! I will always be a returning customer.