7-eleven

I have held my peace about this for a long time! This 7-eleven on George Washington and Elm Ave is the absolute worst I have ever experienced. The staff is unprofessional. They have music blasting with profanity. The women cuss like they don't know any other words in the English language. They lock the doors to MOP at the busiest time of the morning, when shipyard and others are trying to grab coffee before work. They don't have breakfast items in the hot case and those guys come in there hungry! The only positive I can find is that they keep the store very clean. Today was the final straw for me. The young lady working the night shift had her 3 kids at work with her. Now let me pause to say, I understand doing what you have to do if you don't have a baby sitter. I get it. However, you are at WORK. This is a BUSINESS establishment. These boys were throwing large pieces of ice at the ice delivery men. They were taking bags off their carts and trying to ride on the cart while they were bringing the ice in. Mom said nothing! As far as I know, this store is corporate. I am not a fan of anyone losing their job, but if I bought this store as a franchisee, I would have to fire everyone and start from scratch. Today was my last morning getting coffee or anything else. I will drive the extra 5 minutes in either direction to another store. I saw this posted:"To maintain a safe and clean environment your local 7-Eleven may be closed between 12am and 5am daily for enhanced sanitation measures. This store is consistently locked for "sanitizing" between 6 am and 6:30 which is peak coffee time in this area.... I strongly suggest that the owner or a representative from corporate do some random pop ups between 5am and 7am and see whats going on. Send a secret shopper or something

The owner says the store may be closed for sanitation between 12 and 5 but I got to this 7/11 at 7pm and it was locked up tight. I thought they might be sanitizing still so I sat outside and waited. Well an hour and thirty minutes later it was still locked and the woman working had finished mopping an hour earlier and was nowhere to be seen. I sat and watched as numerous customers were turned away because of the locked doors. Showing an overall neglect of work ethic and disregard for customers. This isn't the only review I've seen of the store being closed more then it is open and I can assure you that this is most certain the case.

Customer service worker Keisha was very informative and taught me a lot about loading the cash app in store the store was very clean coffee was all filled up and stocked and I believe she is in here by herself doing the damn thing, smart worker, great customer service and friendly! Thanks, great job 7-Eleven!

I called in corporate on them to get them shut down by tonight by my cousin Joe c Thompson calling my whole entire family they are not allowed to be in the store no more oh when my cousins hear this they won't get shut down bye tonight and they will not return back to work anymore I hope they get a big law shuit on them

They always rude to me cust me out every time I go in there I went in there to bye a pizza they told me the money didn't go throw but it did I bought the pizza they told they never gave it to me I went back in there to get my refund back they cust me out for no reason I just wonted my money back that is it they don't treat people right in there

My experience was horrible. Clerk was not courteous. She had little knowledge of operations. Spoke as if she had no training. "I don't know" seem to be all she knew. Unclean and she left register with no one else there walked to the back came back past me as if she wanted to confront me physically bout her mistake at register.