Very nice roast meal. Meat is always cooked well & tender. Runner beans were soft & tasty. Parsnips were nicely roasted, substantial & sweet. Great yorkshire pud. Potatoes looked & tasted good but i can never understand why pub carvery's can't produce crispy roast potatoes.
Gravy & condiments were plentiful & good.
Overall, a very nice meal & can't wait to return after the refurbishment.
I was met by the bubbly Sharon , who guided me through the process of obtaining my food. Sylvia was the carver on today and with her pleasant and jovial temperament was very efficient in cutting our meat requirements and served. There was an ample choice in the vegetable dept. Too and the gravy and condiments were all neatly arranged.
A very welcoming experience.
My boyfriend took me here Thursday night, it was brilliant! Food is always good… it’s a carvery. The service was the best we’ve ever received at a carvery though. We were served by Kacey and Lucy. They were so happy, nothing was too much trouble for them and appropriately attentive, not too busy with us, but every now and again making sure everything was good. Thanks for amazing service ladies
My first visit to a Toby Carvery after living in the UK for 15 years was a good one! Huge portions, delicious meats and very kid-friendly. Dee and Sylvia made sure that we were very full and happy - see you again soon!
Only criticism is that this place is too popular. Very busy. Food was hot and fresh, nice portion of meat, good selection of veg. Our server on the last 2 occasions has been Jill, who is calm and attentive.
Jill looked after my family and i today and what a pleasure it was. For a group booking of 9 nothing was too much trouble and she went above and beyond to make sure we were all happy! Food was great and we will be back again.
Food was lovely and hot, atmosphere was good.
Restaurant could do with a make over and can get easily congested due to the lay out. Also an extra drink machine would be beneficial
Our server Jill was lovely, approachable and nothing was a problem.
The carver was Lucy who was friendly and attentive.
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Visied last night (13.10.23)... Had a fabulous dining experience here as a result of Elvita's outstanding customer service. She literally made us feel so welcomed, comfortable and quite at home if I'm honest. She was very personable, genuine and transparent. Everything was so natural with her, thank you so much. She's an ideal representation of what customer service in the food industry should look like!
The food was absolutely fantastic, frequently replenished and looked appetising, sometimes appearance of buffets can be off putting but, this was presented very well. The chef on this night was Cezek, again another representation of 5* customer service standards. I felt like he was serving us like it was his home and that's the vibe I loved about our dining experience. We were a family of 5, me, my husband and 3 small kids who were looked after so nicely.
In terms of interior and atmosphere (physically) did seem a little out dated however, I am fully aware you are about to close for a refurbishment so obviously it's in hand. One thing I'd say is have better lighting inside, although it's a "home vibe pub style dining" it was very dark which can sometimes create a dull mood... anyways, overall absolutely fantastic! Thanks!
Had a lovely meal with the family was served by a lovely girl called Hannah. I can’t remember the carvers names however they were So nice. The queue was a bit long but definitely worth the wait.
Roast dinner is one of my favourites sometimes food is on point sometimes the Calvary is left too long it has to be busy to get fresh food. Service was great from one colleague was brilliant with me and my daughter and her name is Elveeta she was great and very helpful great asset to the establishment.
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