Never been to this McDonald's before & only stopped off for a bite to Eat on way to visiting relatives. Fantastic restaurant. Staff were very helpful. Food was very nice .And the dining areas , both upstairs & down were immaculate. Tables were clean & no food left on them or floor !! Credit to ALL the staff for making this particular McDonald's restaurant so inviting & a pleasure to eat at . Would definitely recommend a visit .
No air conditioning in the restaurant on one of the hottest day, but two members of staff who worked on the top floor were so helpful and kind. My order was taking a while so the gentleman went downstairs to collect my order and a lady who worked upstairs was so helpful in clearing up when we finished. They both went above and beyond. Thank you ☺️
Great branch with a speedy drive through.
I went in later to ask for some ice for my pregnant wife and Louise couldn't of been more understanding. Even offered to blend it for her.
A real asset to your team.
Lovey McDonalds with a dine in space and drive through. Can get busy here during lunch/dinner hours. Very friendly and helpful staff. There’s an upstairs dining space with lots of seating. Use the app to order food to your table and earn rewards!
Read to the end! My drive through was not ready so was asked to park up, drink in hannd However I waited for over quarter of a hour, enough time for the ice to melt and water down my coke. I went in to complain. Despite how busy they were a staff member served me, apologized, found my order, replaced my now cold fries with two packs and even replaced my drink.
That's how customer service is done! Despite how busy they were they made no excuses instead just made things better.
Mistakes happen and it was great being treated so professionally when they do.
Stopped here on my way to Suffolk for drive thru breakfast, which was very good. Fast efficient service & Janice on the drive thru collection was lovely. She watched my dog in my car while i nipped in for the loo! I really appreciated that, many thanks.
Unfortunately I was involved with another motorist. After she reversed from a parking position she started going the wrong way. As most of us know and have known for such a long time, around McDonald's is a one way system. However the female motorist decided to go in the wrong direction. As she was stopping me from going forward. Her male passenger told me to get out if the way, which I was unable to do because of the cars behind me. He shouted, try to bully me out if the way, of which I stood my ground. On that point he kicked and dented my front offside wing of my car. I feel that McDonald's senior management should look into this as if anyone else may be the forefront of a violent attach as I was. Many came to my aid and the police have been informed of this quite violent situation and is being investigated for this event! If anything happens like it happened to me, ensure the police are informed, get witnesses to ensure process of police investigation can be take place.
It was a pleasant experience for me at this Mc’D 👍🏻
I was traveling back to london.
The staff named Jassica was very welcoming and helpful for us.
Mc’D need more staffs like her.
Thank you.
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