I visited this store on Thursday 17th March at the Tesco in Royston, and the 2 ladies displayed the best customer service I have ever experienced in a costa.
Demi was so friendly kind and helpful with not just me but all the customers and she would share a joke and showed a genuine interest. Very personable.
She brought over our food and coffees and it seemed like we were the only customers. But everyone received this service.
5 stars amazing these staff are a credit to the company. I will definitely be returning
A
AJ S
Google
a year ago
4.0
Love the black coffee and those bacon sandwiches are not bad either. Just what the doctor ordered after a very early start at work
G
Glenn K Grant
Google
a year ago
4.0
Cuppa and chat after shopping good service and clean tables no problem still good clean and tidy no problem
A
Andrea Gwinnett
Google
a year ago
5.0
Nice place, lovely view from the cafe
S
Sarah E
Google
a year ago
5.0
Friendly staff. Drinks were lovely.
P
philip sidaway
Google
6 months ago
5.0
Very spacious coffee shop. Clean and quiet, with friendly and efficient staff. On first floor but helpfully has lift access.
G
Graham Mussett
Google
9 months ago
4.0
Lots of seating. Upstairs but lift available for use
N
Neil Baker
Google
11 months ago
5.0
Lovely cosy environment to sit down and have a chat with friends.
H
Heather Johnson
Google
2 years ago
4.0
Love Costa and this one has plenty of tables. Only 4 stars because the croissants were stale and tough.
D
Daniel Amps
Google
3 years ago
4.0
Nice out the way Costa. Upstairs of tesco so parking is great. Went around lunch time and was pretty empty. Food and drinks served quick
D
Daniella Carter
Google
3 years ago
5.0
Friendly staff theyve always helped me out, and good drinks good place to sit with friends and family
B
Bashar
Google
3 years ago
5.0
Typical costa experience, nice coffee drive thru, electric charger as well.. last visit before lockdown
N
Naomi Thompson
Google
4 years ago
4.0
Great service. Staff are really polite and attentive. Nice atmosphere to either relax with friends or to catch up on work. Spent hours working here.
J
James Seber
Google
7 years ago
5.0
My favourite Costa by far. There doesn't seem to be a big staff turnover so the baristas are established and know what they are doing.
The layout is spacious so is great for accessibility (pushchairs, wheelchairs), unlike a lot of Costas which are very crammed in. And of course being above a Tesco means it's a great place to relax before/after shopping.
