John Lewis And Partners

Visited Solihull store yesterday and I purchased a large rug .I would like to thank firstly the young lady from the curtain ( sl 4088 ) department who came to carpet department to help me to purchase my rug .she was helpful and very efficient. Also Jack from customer service department who kindly carried my rug to my car . He was friendly whilst be very professional . Thank you both for making my visit to the Touch wood store .

Went to John Lewis yesterday to purchase some chanel19 perfume,was greeted by a very pleasant member of staff (Mary)on the counter very helpful and offered samples too which was lovely as its not every day you spend £115 on perfume, she's a credit to Chanel and to John Lewis so my experience well deserves the five 🌟.

I ordered a fridge freezer from John Lewis and I couldn't be happier. The price was the same as various other outlets but what swung it for me was the 2 years guarantee, free delivery service and that they take my old fridge freezer away for no extra cost. I was kept informed by e-mail, text message and telephone call on the delivery status and the 2 guys who delivered it were absolutely brilliant a real credit to the company. Thank you to the team at John Lewis for the excellent customer service you have provided - keep up the good work.