Baskin-robbins

Baskin Robbins is known for their selection of 31 different ice cream flavors. It's actually part of their logo. But coming here the employee informed me that the selection at this location was limited to only around 10 which is understandable considering the enormous heatwave we had this summer due to global warming and climate change, But I found a suitable flavor to my liking. The service was friendly and courteous and the store was clean except for the exterior table.

Absolutely terrible service. I don’t think I’ve ever written a review until now. Came in tonight 930pm for 2 shakes. The workers helped many people while I had one shake and one of the workers just couldn’t manage making the other shake in an appropriate amount of time. Took 20 minutes just for us to finally end up leaving with my one shake without paying. The worker was distracted with an air pod in, could barley hear us, forgetful of our order while the other two employees were ringing up people left and right. Milk 4 scoops and ice. Not hard.

I rarely give reviews, but it's sad to see that there is no leadership in this business. There is only one employee and it looked like it was her first week on the job. I almosted wanted to go behind the counter and help her because there was so many people waiting upset and frustrated while doordashers were constanly cutting in line. Where are the owners of this establishment? Sad.. we'll just head over to dairy queen. It's the peak of summer and you would think the owners would step in and help regardless if the labor force is a challenge.

I don’t know if the employee was new but it took her a while to make my Cappuccino Blast. After we got it we noticed it was just a vanilla milkshake with cinnamon and whip cream. Little to no Cappuccino, absolutely love the ice cream but the new blast was definitely under par this day at this location.