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Contact Information
📞
Phone:
+1 303-920-1214
🌐 Website:
https://www.jackinthebox.com/
📍
Address:
9703 Washington St, Thornton
📷 Photos (10+)
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Google Reviews (8)
First time at this store, the foodwasamazingas usual, but it took 45 minutes to get my order. Had to wait 10 minutes at the order speaker, and 15 at the window. I love the ultimate bacon but not enough to keep coming here. One more chance for redemption..
Google
Just sat in line for close to 20 minutes, they didn't even greet me at the speaker for 5 and I got home with half my food missing!! Of course there was no receipt in the bag for me to leave a review, instead I'll leave it on Google so all may see how bad your restaurant is. Got jacked for $12 of food, definitely won't be returning.
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Google
Employees are not trained well in how to treat customers and they do not handle food in a safe way especially during this time of the pandemic. They use vulgar language at customers and everyone had an attitude when they serve you. This place has gone down and it used to be my favorite fast food stop and now I stay clear and tell my family to avoid this place becasue it just isn’t the same as it was before. Everyone, stay clear of this place if you can or try not to get on anyone’s nerve so they don’t spit in your food or curse you out. I was about to order and I just watched how they treated other customers and I walked out the door. I can’t believe how they treat people here.
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Google
I hate how this place closes whenever they feel like it. I waited in line for literally 20 minutes just to pull up and be told they’re closed at 11:08pm. They do this often and don’t stay consistent with their hours. I finally decided to do a review because the past few times I’ve been there it’s been nothing but a bad experience and it’s a shame because they’re one of my favorite fast food chains. One night I ordered a shake and they lied and told me they don’t have any and as a pulled up to the window, they were breaking down the ice cream machine and filling pitchers with ice cream. On another night, they posted a sign saying they don’t have any tacos. A couple times I went and they didn’t have the ingredients to make the Spicy Nacho sandwich. With all these negatives, I wish that the people working here were at least friendly but they’re not (besides the younger girl that works the drive through during the day and makes sure I have my sauces). You can just tell that the others don’t care.
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Google
Definitely can't complain about the quality of the food. Give only 4 because they messed up a few things on our order. Obviously when you get home it's to late to return but I did enjoy what the guy correct! I'll be coming back to give this place a round 2.
Google
Always a great experience here. I eat myself here, and do uber eats. Friendly and timely staff, even met the owner one night and was super friendly letting me know they closed the lobby but the drive through was open. And they have breakfast anytime, a life saver for the overnight Uber driver. Thank you!
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Google
Terrible. Nearly a 30min wait just to order my food then another 10-15 at the window? And I even tried to see about going inside but it was closed? So back to the drive thru I went… It’s almost like they can’t handle more than one order at a time here. Either seriously understaffed (which is a possibility so I tried to give the benefit of the doubt hence the two stars) or just awful service. Very disappointed because I love Jack in the Box. Not sure I’ll want to come here again.
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Google
I love Jack in the box, but the last time I went here the lady who took my order was rude, they had me wait at the pick up window for 15 while they moseyed around and said I had to wait on something I didn't order, then they realized they rang me up for poppers instead of a salad, so they offered me a piece of pie instead of a refund then I get home and realized they didn't put chicken strips in my chicken strip meal. It was just fries and tacos. I was there for over 25 minutes!
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Google
📊 Compare with Other Restaurants
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|---|---|---|---|---|
| Benton's Sugar Shack | 94% | 4.7/5 | 4.5/5 | 805 |
| Texas Roadhouse | 88% | 4.5/5 | 4.0/5 | 506 |
| Doug's Diner | 88% | 4.6/5 | 4.5/5 | 1,708 |
| Chick-fil-A | 90% | 4.6/5 | 4.5/5 | 3,360 |
| United Chinese Restaurant | 79% | 4.3/5 | 4.5/5 | 1,363 |
| Olive Garden Italian Restaurant | 82% | 4.3/5 | 4.0/5 | 235 |
