Great service and great food at lunch on Saturday with friends. Special mention to catering management on your staff who all seem very helpful and happy especially the lady that looked after us called Tara. Made to feel special and valued throughout our meal. To quote some famous words ‘will be back’ 😀😀
Always something new to discover in this treasure of a store, the staff are very helpful and happy to help me find exactly what I wanted. Customer service is alive and well here and the photographs in the stairwell are a wonderful touch
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This cafe is situated within Brown's Department store, but is far superior to most cafes to be found within stores. I've visited twice, the most recent visit being last week. The service is excellent. We went on a busy lunch time, and had to wait about five minutes for a table. On reaching the front of the short queue were greeted with a big smile by a very pleasant and efficient young woman who told us before we accepted the table that there was a 20 minute for food, as everything was freshly prepared and they were obviously busy. The menu was varied, with several choices for vegetarians and some for vegans too. There were special offers such as soup and a sandwich. The lunch was delicious and the portions very generous. The service throughout was very good and the smiley girl came to check that everything was ok and ask us if we needed anything. This place is well worth a visit for shoppers wanting a peaceful respite from the hustle and bustle of the streets and a basic lunch or snack.
Had lunch here and it was lovely! It was clearly freshly cooked and didn’t take too long either. I would recommend the pulled pork panini, or the halloumi burger 😋
Had a bra refit & update at Brown's. The lady who dealt with me measuring etc was polite, efficient & really knew her trade. Highly recommend, ladies you must go regularly!
Lovely little department store with a great choice of luxury goods and designer brands. Friendly staff, great cafe. Well worth a visit if in the centre of York.
Shopping for makeup and met Debra on the Bobbi Brown make up counter. Wow. What a lovely lovely lady. She knew her stuff! And understood what I was needing help with. I felt really listened to and she did a beautiful job with my makeup.. Thank-you so so much Debra. I’m now a Bobbi Brown convert. See you next time we come for a short break.
Stopped here for some lunch and was greeted by possibly the friendliest staff members I have ever been greeted by. They seemed genuinely pleased to see us and made my little boys feel at home with some colouring books and crayons.
We ordered two jacket potatoes with tuna, and my partner said it was one of the best jacket potatoes he has had.
We would highly recommend a visit.
A lovely shop. Excellent service and very competitive prices especially in the sales where there are some real bargains!!
Always the best brands and latest fashions!
Nice and clean
Welcoming atmosphere and staff. good range of products competitive prices
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During my recent visit to the Dior stall at Browns in York, I was blown away by the exceptional service provided by Megan. Not only did she have extensive knowledge of the products, but she also remembered our names from previous visits, which made us feel like we were visiting a friend.
Megan's customer service was truly exceptional. She took the time to listen to our needs and preferences and provided us with tailored advice that was both informative and helpful. She even went out of her way to ensure we were satisfied with our purchases and provided us with samples to try at home.
What really stood out to me was Megan's ability to make us feel valued and appreciated as customers. She was warm, friendly, and engaging, and her attention to detail was outstanding. We truly felt like we were in good hands.
Overall, I would highly recommend the Dior stall at Browns in York, particularly Megan as a salesperson. Her exceptional customer service, product knowledge, and ability to connect with customers on a personal level, made our shopping experience truly unforgettable. We cannot wait to revisit the stall in the future.
One of the last department stores in York. I like the brown's events. But I think the toilets need a bit more tlc. Especially at the back of the sink.
Very good vegetarian breakfast, which I could just finish, the staff were great with my two dogs giving them that's and water. I'd recommend it to anyone who's visiting the city there dogs.
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