I tried this outlet along New Street. Well located, on two floors with great views of the busy street.
Wide selection of doughnuts, breakfasts, snacks, sandwiches, cakes and pastries.
There are several automated machines to order, and this definitely cut the waiting time. They have the usual coffees. But what caught my eye is the single origin code eg Guatemala coffee. Will definitely try that the next time!
Absolutely lovly coffee place, tasty coffee and drinks, amazing atmosphere 👌 but the portion of food is too tiny for the price.
Finally tried this fast food restaurant, the food is served quick after you placed order. The quality of the meat is good, the sour apple cooler is nice. Hope they can open more shop in the national wide.
First time at Tim Hortons, they didn't let me down! Great place to eat, chill and relax!
Me and my friends call this our go to spot as we love coming here to revise with a lovely beverage. It is a wonderful place as it is nice a clean and all the employees are cheerful. I would highly recommend coming here to Tim Hortons New street.
I recently visited Tim Hortons and had a truly delightful experience. The atmosphere was cozy and inviting, making it the perfect spot for a quick coffee break. What truly stood out, however, was the exceptional service provided by the staff.
In particular, I'd like to give a shoutout to Gill, who went above and beyond to make my visit memorable. Gill was incredibly helpful, attentive, and courteous. They took the time to assist me with my order and even provided some great recommendations from the menu. It's not every day that you come across such dedicated and friendly staff members.
The food and beverages were, as always, delicious and satisfying. But it was Gill's outstanding service that truly made my visit special. I left Tim Hortons with a smile on my face, thanks to the wonderful customer service I received.
Kudos to Tim Hortons for creating a welcoming environment, and a big thank you to Gill for their exceptional assistance. I'll definitely be returning soon for another great experience.
A nice place for burgers and doughnuts.
The female staff was not the most friendly member but the food was great.
Love the place. A lot of choice. Great staff. Really regular on the drinks. A little expensive to my taste but I recommand
I heard that there were Tim Horton’s shops in the UK but when we saw on getting out of the Birmingham New Street train station my eyes lit up. You see I was born and raised in Hamilton Canada - home of the first and second Hortons donut shops in the world. I asked to talk to the manager when I got there to let him know that I have been eating Tim’s donuts for most of my life and I was here to see if they travelled well across the pond. We had a honey cruller and a maple popcorn glaze. I had already reached my caffeine quota for the day so I didn’t get a coffee. The manager Shah asked me to compare them to home. Well, in our opinion they were different and I am going to say in a better way. At home our crullers and glazed donuts are heavier with a denser dough and more glaze and thus probably less healthy than the lighter versions we tried here. The taste was just as delicious. The manager was genuinely interested in my story and opinion. I asked him how many franchises were in the UK and he said 65. I told him that we had that many locations just in our city - arguably Canadas donut capital! Thanks Shah for the great service and for hearing me out bragging about our hometown pride in Tim Hortons and congratulations for managing an outlet that does Tim Hortons proud.
Nazia Miah (Epic Reviews)
+5
Amazing fresh doughnuts and hot drink you could die for! My personal favourite being the maple syrup with custard doughnut and the red velvet hot drink is just ♡.
Customer service can be improved, all the workers are Asian, being Asian myself it's great to see familiar faces but it would be nice to see a little more diversity. Also some of the male workers there are not very good engaging with customers.
Other than that, lovely place to catch up on some much needed reading with a hot drink.
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