What a wonderful experience I have had here at the Premier Inn in Aston Birmingham. Was greeted with warm and friendly staff and was looked after throughout my stay. Accommodation was sublime with a lovely bathroom. Dinner and breakfast was very yummy with a good variety of dishes.
Would like to thank Tia for her kindness, work ethic and professionalism. Have observed her working the reception and restaurant, looking after the customers and being open, friendly and always smiling. If Tia is not a manager, she should be strongly considered for this role.
If I am booking a room anywhere in the future for work, in the UK, I will be happy to make the Premier Inn my first choice.
Great central location and close to the city centre. Helpful staff but the reception is not always manned and it can take ages to get attended to. WiFi is very poor in the rooms unless you buy the ultimate upgrade, feels like its intentionally slowed down.
Amazing manager and assistant manager , Laura and Johnston amazing customer service, excellent menu. Kids loved the buffs breakfast, very friendly staff and accommodating, I would defo be coming back my second time coming. Highly recommended. Nice clean bathroom
And rooms have air conditioning.
Stayed here last week for 4 night's. Unfortunately working away. 😫 . On arriving at the hotel i was greeted with such a warm welcome from tia and becky it made my stay all the more pleasurable. All the staff were very good and friendly. Food was good on an evening and breakfast was fine in the morning. Had everything I needed and will definitely stay again.
Thanks all .Andy cook group
Great Premier Inn and good location. was £8 Uber into the centre but easy to get too and massive car park which was £6 for 24 hours. Cheaper than a lot of Premier Inn City Hotels.
The desk staff have been so amazing and helpful I couldn't asked for any more from them and for the kitchen chef wow he's some cook ordered the burger from the menu and I had to thank him because I've never had a juicy burger like that from any hotel or place I've been too 😋 my 4 days and been great see you all soon b7 a44
Usual Premier Inn refinements, good location for Birmingham Centre. There is paid parking on site but this is a popular place so booking in advance is usually required. Has its own restaurant food is akin to fast food but the breakfast is good. Expect to pay a little more to stay here a demand is always high.
Excellent location , 10 min taxi ride into city , quieter location out the way.
Staff were amazing epically the duty manager, all staff were freindy , Birmingham people are particularly warm and freindly.
They work extremely hard and make a great team.
Love premier as you can't go wrong, the beds are super comfy and had a great weekend, highly recommend.
This was my first experience of staying at a hotel as a wheelchair user and was wary of the struggles that I might have. I booked an accessible room which had wider doorways, loads of grab rails in the bathroom, lower bed, and buttons/pulls to alert someone if you need help.
On arrival, the ladies at reception immediately rearranged the other rooms so that my carer had a room on the ground floor too, without us even asking. Much appreciated!!!
Staff were all wonderful and super friendly, great food at the adjoining restaurant too
Room was excellent. Food was amazing and the desk and serving staff were all very welcoming and helpful.
Would stay here again
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