Ramada Birmingham

Jemma-Leah Jenkins

I came here with my son as a last minute emergency. I chose this hotel as for the price it came with best facilities such as the swimming pool. I had previously stayed at a hotel the day before and I can honestly say this hotels swimming pool and facilities were 100 x cleaner and better. I ran into a few problems with the room at first as I did not like the one I was put in. When I went to the reception a guy called Mohammed was there. I can honestly say he saved my day. I stay in a lot of hotels for work and I can honestly say he has been the best service I come across. I also witnessed him with a guest in front who was having a moan but seemed intoxicated and he managed to calm her down and she seemed happy in the end. Any problems I had he was happy to fix efficiently he was very very understanding and co operative. Reading the reviews I agree that some of the rooms are dated but I seen a few and they all seemed clean from what I seen. My advice will be upgrade if you can as the rooms are very nice for a little extra money. The grounds are beautiful and staff are very good. I would stay here again due to the service of the staff I would just upgrade my room to the exec or suite

Carmen “Only me” BROWN

Stay a couple of months ago. Free carpark is always a bonus. The room was nice and fresh. We had breakfast included in a great price as it was per room and not per person which always makes me smile. Breakfast was real fresh with plenty of options. Reception staff are very polite

Dave Boddis

I was really impressed. The staff were all excellent (check in and restaurant). The room was nice, slightly tired but with modern bathroom. The food in the restaurant was really good. Wifi was good (except in bar area). Plenty of parking. Definitely would use again.