Burger King

Food wasn't great. Ordered off the app and when I went to pick up was informed they did not have any of my order except for the burgers. They did not even have any cheese I was told but one of the burgers miraculously had extra cheese on it. This burger king used to be good years ago but like everything in Bristol it's just gone to hell. Customer service was even worse. They couldn't cancel the order said I had to do it from the app even though there is no option to on the app. So I asked them to leave the online order alone while I figure out how to cancel it and just ring me up a new order and they couldn't even do that. The final thing, the guy complained I was at their window for 4 minutes so he confirmed my order anyway just to help his clock. I paid for an order I didn't even get. Will not go back there. Thank you.

Pulled up to the drive through as exhaust as I was I didn't want to make dinner. My kid wanted Burger King. I guess I came at the wrong time! The register guy was already rude over the speaker and was rushing me. I asked for 3 Whopper meals and he sounded like he was shocked I ordered 3!!! I asked for Large and he didn't hear me out he rushed me and I wasn't even done with my order. So I pulled up to the second window and he was like I'm sorry it is only me working tonight. Like how is that my fault?! Then he asked if I was the one who placed the bug order? I said yes, like I'm sorry was I not supposed to order a bug order??? I felt horrible for ordering and I felt bad he was there alone which shouldn't be my fault. I didn't even order the rest of what I wanted. It is the only burger King left in Bristol CT since the other one shut down... I won't be surprised thus one shuts down too. The people are rude. I didn't even get the size I asked for I got everything small! Never again!!!

I think that the health department needs to visit this place. I went inside to place an order and the manager that was making the sandwiches was using her bare hands. I had to request for her to put gloves on before she made my sandwiches. How gross can you be to use your nasty bare hands while handling people's food.

Was very quiet inside, drive thru was very long wait. The inside was spotless, they had a few Halloween decorations up, which were appropriate for all ages. Food was fresh, hot, and served quickly by a friendly server. Was nice to see fast food workers happily working. Will recommend and return often myself.