Frankie & Benny's

Me and my family come for breakfast here every Saturday. The service we receive from Leah the waitress is outstanding. She’s always happy to help and makes everyone feel welcome, she is a credit to the staff !! Also the guy who serves the beverages is great, he brings our drinks over without us even ordering and gets it spot on every time !

Came here (Newport Road restaurant) with my girlfriend for the start of a date night. We were greeted by a lovely waiter called Chris, who quickly led us to a seat and took our drinks orders. His service was very fast, especially so considering there were 3 large groups in the restaurant already. Nothing was too much trouble and the service was friendly yet quick from start to finish. We look forward to coming back here, great guy and great food.

Me and my family went here and I can commend them! basically understaffed etc but the waiters were amazing. My food came wrong but was rectified extremely quickly and the manager whom was my waiter was fantastic and couldn't appologise more. My kids were waiting for desert but we left mainly because new shift start etc and again no staff hardly there but the manager appologised so much he even gave our kids deserts without charging because we waited so long. We also went for our childs birthday and again nothing but fantastic service!

We went for a wedding anniversary with Groupon 2 course meal for £30. We saved £36 off the total order so amazing value. Lots of choice on the menu and place was clean and friendly. Our waiter Courtney was very nice and it was only her second day there. Chef mat was a legend and made roses with our tomatoes. Top class customer service and top food marks as food was cooked perfectly.

Come here a few times a year and such a marked improvement in recent times. Sharper menu, better food quality and very helpful and friendly staff. My son has crippling society anxiety and Chloe T was able to get a smile and conversation from him. Whatever you're paying her it isn't enough! I did notice the prices were slightly higher, but it appears to be in line with the quality and level of service.

I visited 18-5, I came with my son and his wife and my grandkids, we all had a wonderful time, very quick service, amazing food, my sons steak was cooked perfectly, he said it was beautiful. The kids had pizzas, such a big portion for kids. Very much recommend, shall be returning in the future. Many thanks