Gareth Sharpe
We went for a wedding anniversary with Groupon 2 course meal for £30. We saved £36 off the total order so amazing value. Lots of choice on the menu and place was clean and friendly. Our waiter Courtney was very nice and it was only her second day there. Chef mat was a legend and made roses with our tomatoes. Top class customer service and top food marks as food was cooked perfectly.
Sasha Boucher
Staff were friendly and service was quid. Food was nice and reasonably priced. (We ate the breakfast menu).
henriett olah-nagy
My son has loads of allergies. They have a gluten free and vegan kids menu.
They made his food separately in the oven to avoid cross contamination.
Staff were amazing. They made my 6 years old son so happy.
Thank you
Daniel Kemp
Came today and received great service, was a short wait on food, but not incredibly bad. It was very busy and had a great atmosphere for families, we sent the kids over to the barman who was running back and forth with drinks orders to blow them some balloons up and he did it with no bother, what a true gent! Our waitress was lovely. Food was hot and my milkshake was fantastic, go for the freak shakes!!!
G Fletcher
Me and my family come for breakfast here every Saturday. The service we receive from Leah the waitress is outstanding. She’s always happy to help and makes everyone feel welcome, she is a credit to the staff !! Also the guy who serves the beverages is great, he brings our drinks over without us even ordering and gets it spot on every time !
Daniel Parr
Came here (Newport Road restaurant) with my girlfriend for the start of a date night. We were greeted by a lovely waiter called Chris, who quickly led us to a seat and took our drinks orders. His service was very fast, especially so considering there were 3 large groups in the restaurant already. Nothing was too much trouble and the service was friendly yet quick from start to finish. We look forward to coming back here, great guy and great food.
Matthew Tyler-Howells
Visited this Frankie & Benny's for a breakfast and was not disappointed! Ordered a sausage and bacon roll and was probably one of the best rolls I've had. A little expensive, but compared to other restaurants it's definitely still reasonable. The quality of food was very good and it was well presented. Staff were welcoming and I look forward to visiting again soon!
Kate John
Very good service. We were served by Chris who couldn't do enough for us. I had four children with me and the food was lovely and service impeccable. The children's menu was also very good value and empty plates all around! Would definitely visit again!
Ruthindra Sala
Superb evening! After visiting about a year ago I vowed never to come back to the Newport road branch. What a difference a year makes! It was my daughters birthday and she insisted we visited as it was on our way back from town. The food was gorgeous and I was very impressed with it even my sons plain chicken burger was “The best chicken burger ever!” According to him. We didn’t bring a cake with us as it wasn’t a planned visit but the two people we were served by both noticed my daughters badge and wished her happy Birthday, then to our surprise they put a candle in her ice cream and came out and sang and danced for her. It was electric and I was absolutely delighted for her. Every table was clapping and it made her day very special. Melinda and Elliot you are a credit to the place and thank you very much for making her day unforgettable. We will be back to see you soon!
Paul Dundon
I'd never been to a F&B before, but I was very impressed! Chris, our waiter, couldn't be more helpful and friendly - what a great bloke. We all really enjoyed our meal in this sparkling clean eatery. Can't wait to come again.
Lois Burt
Outstanding customer service this evening, the waiter was brilliant with my toddler, really above and beyond. The food came quickly and was really good! The toilets were also very clean. Fab experience, would choose this branch again.
Liane Webber
Decent food, great choice. Took off a star because my son had a burger trio on our recent visit and the bun was so stale he couldn't bite through it! Sorted out fairly quickly though. Download the app before you visit, there are usually some decent discounts available.
Sandra Betty
I visited 18-5, I came with my son and his wife and my grandkids, we all had a wonderful time, very quick service, amazing food, my sons steak was cooked perfectly, he said it was beautiful. The kids had pizzas, such a big portion for kids. Very much recommend, shall be returning in the future. Many thanks
Dario R
Booking for 7 in advance. Arrived and were sat at our table quickly. Orders placed and food arrived all at the same time. Staff very helpful throughout visit. Even went out of way to do a surprise birthday cake for one of our guests as we didn't bring our own. Very good evening. All of us enjoyed the visit.
Edward Jones
Me and my family went here and I can commend them! basically understaffed etc but the waiters were amazing.
My food came wrong but was rectified extremely quickly and the manager whom was my waiter was fantastic and couldn't appologise more.
My kids were waiting for desert but we left mainly because new shift start etc and again no staff hardly there but the manager appologised so much he even gave our kids deserts without charging because we waited so long.
We also went for our childs birthday and again nothing but fantastic service!
Raymond Hayes
Went there with a colleague to have there cooked breakfast, was disappointed in the potion of the breakfast, it was nice but when you only have 2 strands of bacon a very small potion of beans ,mushrooms chips and the toast wasn’t toasted properly. Then receive a bill for £18 because we had coke and coffee with it, I was disappointed, if the portioning was more I would have given it a better marker but was well overpriced for the amount you get in there.
Tanya Jakomis
Took my son for breakfast this morning and his pancakes were rock hard and not fluffy as advertised on the menu!
My stateside stacker was warm at best and the egg was over cooked!
What was supposed to be a breakfast treat left us hungry!
Waitress seemed totally disinterested in us even being there! Asked if everything was ok after I'd paid the bill!
Teri Bennet-Meyer
Great options for my husband who requires a gluten free menu. Good selection. Mac n Cheese pasta a bit bland which was disappointing. Terrific dessert selection. Generally good value.
Martin Hood
food was great but service was a shambles, not enough staff for the customers , not fair on the staff who are working !!
Jessica Knott
Lovely restaurant, food and cocktails and music were excellent as ever at F&B's. We were welcomed straight away and seated at a table, they brought us over a highchair too for our daughter, without us having to ask. Special thanks to Tori our waitress, who was very efficient and kept us all smiling especially our 1 year old x
Kate Critcher
Always friendly and helpful staff, especially Lauren. Food is always great, had eggs benefict for breakfast yesterday with herbs potatoes. Gorgeous !
Cheryl Bartolo
The staff were really friendly , most of the food was tasty , a few things were served cold , potato filled skins were a bit powdery , but all in all was fine , would eat there again for sure , the staff were there to please , at the end of the day it's not their fault when things are not right , so be nice to them , if you need to complain do it nicely , x
David Read
ordered more tea,and they brought coffee.charged for a drink we didnt order.waitress looked like she lost a pound and found a penny
Fiona Williams
staff were fantastic and food was great. My son loved having his birthday meal there and I hope the staff enjoyed the birthday cake I left for them.
Mark Wheeler
Good food but the service was poor. Kept asking for things but they never arrived unless you asked 2 or 3 times
Emma Ward
Fantastic customer service� And I wished I ordered my sons steak- not that my food wasn't great but his steak was cooked awesome ��Lovely food all round- thankyou�
Juliann O'leary
Was greeted immediately and sat, drinks order taken and back in no time. Service was great and the waitress was fab with my 6yr old, who can be a bit full on sometimes, kids can't wait to go back�
Sheida Vahidi
Awful steak chewy, like it’s been done the day before and re heated and chipps was the same. the service was not bad .
Shelley Bull
Vey nice food very good friendly staff will defo go again xx
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