Verified Dish
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Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
Contact Information
📞
Phone:
+44 20 8897 6160
🌐 Website:
http://www.caffenero.co.uk/default.aspx
📍
Address:
Terminal Five Wallis Road, Hounslow
📷 Photos (11+)
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Google Reviews (10)
I just wanted to say that today I looked at how a customer's boiling drink fell on top of him, by mistake of the barista who served him, and when he turned around he was laughing at what bad ethics and unprofessionalism.
Google
Good coffees but the staff may be overstretched judging by the line and the lack of pleasantries, not expecting a fantastic reception but eye contact would be appreciated….
Google
Really helpful staff, accidentally spilled my coffee and within a few minutes they had got me a new one and was very polite
Google
It’s comfortable with chilling on your early flight, Nero is our friends
Google
Most affordable place and best of you have a company!
Google
A great place to have break and have some coffee at the arrival terminal 5 at Heathrow.
The coffee was served by very helpful and efficient serving lady barista behind the counter. Perfect drink served at the right temperature. 👍
Google
Grabbed a quick coffee and breakfast wrap during a layover. Great staff. Quick turnaround. Quiet little area to sit for a moment.
Google
You know you’ll get a quality coffee at Caffè Nero. Just like most chains, they need an injection of personality and more bean roast options.
Google
Besides going to the duty free shops, to keep warm a hot cup of chocolate would be one's first choice. This was a regular cup and though the seevice was rather slow tasted great not too hot. Drink was just perfect. Staff worked as a team but too slow, especially with a long queue. I almost left to search another coffee shop but was too lazy to walk further.
At the end, the drink turned out lovely.
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Google
After we landed in London, the first thing we would like to get is a cup of coffee to refresh our day. Cafe Nero is located right outside the arrival hall with various options for both drinks & pastries with reasonable price.
We had 2 cups of large hot latte and it was not the best but pretty decent. We love the large size they serve since our past experience in Europe was cafes only serve tiny size coffee.
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Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Wondertree | 70% | 3.3/5 | 3.5/5 | 4,024 |
| caffe venezia | 80% | 4.8/5 | 4.5/5 | 790 |
| Wetherspoon Express | 70% | 3.9/5 | 4.0/5 | 817 |
| Costa | 96% | 4.3/5 | 4.0/5 | 877 |
| The Park Cafe | 78% | 4.0/5 | 4.0/5 | 303 |
| Nirala Sweets | 72% | 3.8/5 | 3.0/5 | 1,072 |
