Costa Express

Best costa in Ipswich! Young lady with blonde hair and tattoos on her arm is an absolute credit to your business. She remembers my drink everytime, does out of her way to greet me even when she’s super busy. The coffee is great and can tell it’s made with care. It’s clean and well looked after. Sorry I haven’t caught her name yet but she makes me feel so welcome that I feel like I’m visiting a friend every morning. Thank you!

I think they've managed Covid requirements well; the space was clean and tidy, not crowded, 2m marks on floor and hand sanitiser available. The only reason I haven't given 5 stars is the staff lack of knowledge misinformation. While I appreciate the staff being cautious, it was not the correct information. I found the information, from the Costa Twitter, yet it was unavailable to the staff. Just incase you're wondering- the hot chocolate is vegan aslong as you order it with non-dairy milk, no cream & no choc sprinkles (not sure on the choc sprinkles) :)

Called in for a quick coffee while out Sunday afternoon shopping, but I hesitated when I went in as it was looking very busy. However, the team were working quickly and efficiently, with the barista Alex making it look easy, and the que went down quickly. The coffee was excellent, and my fella had the gingerbread latte which he said was delish. It was clean and tidy and I'd happily go back.