Popeyes Louisiana Kitchen

We went through the drive thru today. My husband ordered a 2 piece chicken meal, coleslaw as the side. I ordered 3 piece tenders with a cold strawberry lemonade. Well the lemonade was frozen so I couldn't get the drink I wanted. We get home and we received one 2 piece chicken dinner and one 3 piece chicken meal. No tenders and the French fries were old. All at a cost of over $18! Crossing off Popeyes as a place to eat!

I usually enjoy Popeyes food. Although we always go in as the drive-thru seems to mess up orders quite often. Today I went in around two o'clock. There were only three couples in the store. The front counter woman was pleasant, but we did not receive or rice and beans, and only received ten fries(yes I counted). This is said when you spend almost $10 per meal. Please double check you orders.

This place has some of the worse group of employees you will find anywhere. McDonalds looks at this location and says "Sheesh their help is bad." Just ask anyone you know who regularly goes here about the service and you will hear all too familiar stories. About a month ago I do drive-through. Me - Hi can I have a Chicken sandwich? Employee - "Nope" Me - (puzzled) Oh are you out of them or something? Employee - "No we got em. That be all?" ME - "That's it." Employee - "I'll have your total at the window" When I get there no apology or anything about the rude service. You'd think that was the worse of it but it just keeps on going from there. He's talking to another employee. The window is open and says to me "It's like 489 hundred dollars or something like that. I don't know I didn't see the ticket". The total was $4.89. I asked for a receipt which he did not offer as I wanted to verify I was getting charged correctly. He seemed put out at this request. Maybe he was trying to be funny IDK but there's just no other way to slice this other than it was bad service. You want to joke with your buddies, fine. But for people you don't know at a restaurant is really pretty simple. Greet them, be friendly, thank them for coming. The bar is really low here. Clearing it shouldn't be this much of a challenge. I sent an email to corporate. 2-3 weeks later I get what looked like a canned response that they're looking into it. It's really simple. The food is generally pretty good but the people who work there are either incompetent or simply could not care less about their job or take any pride in being paid for work whatsoever.

I'm not sure why we keep giving them chances. My Mac and cheese was a coagulated blotch of cheese like some microwaved an old cup and dumped it into a newer cup. And I have one Beignets coated in sugar and two naked ones. My husband's fries tasted like they'd been sitting awhile, he said chicken strips were ok though. We've had worse encounters with this place. It's not just the fast food employee shortage either, these guys have been messing up orders way before Covid. But they're nearby, we like Popeye's Chicken, and somehow keep convincing ourselves... Maybe it'll be better this time. Updated: Working for Door dash now. Got a delivery from them. First thing, they just locked their lobby now. No lobby service anymore. Was one of 3 cars in drive thru. Might as well have been 20. Guy ahead of us was told please hold, and sat there for over 5 minutes to place his order. When we get to the box, immediately asked how can she help us. So yay! Told we're there to pick up doordash, and waited.... And waited. After about 2 minutes we guessed she just assumed we were to drive forward. Started to inch forward, and she comes back on greeting us, and asking how can she help us. Tell her again, we're from Doordash. This time we get an "Oh ok, pull up. We'll have it in a few minutes." Get to window after about 2 or three more minutes. Told some dollar amount, had to remind her again we're Doordash. She goes into the restaurant, comes back in another 2 minutes. Asks us the name again. At least this reminder gets a bag of food for us. Our customer had to wait nearly half an hour because Popeyes Corporate still hasn't fired the whole store and populated it with people who want to/ can work.