Pizza Hut

HORRIBLE CUSTOMER SERVICE!! A young man that claimed to be the manager hung up in my face while laughing after I asked for his name. Very unprofessional & he doesn't possess the fundamentals to be a leader of a team. As a manager there is no reason for not giving a customer your name as they are there to assist. The phone rang so long it disconnected the call because no one answered in this small establishment. There's no way I would give this location one star; however, it is required to at least give one star to submit a review.

I ordered a pizza online for pickup at 4 pm. My daughter went to pick it up and there was a sign on the door saying all orders after 4 pm canceled. They gave us our money back but they didn't notify us at all. Very rude. I also heard early on in the Covid pandemic the owner forbid the employees from wearing a mask.

Impossible to reach an actual person at the store. Ordered for delivery and once ordered it quote 3 hours to delivery. I live less than a 1/4 mile away. I wanted to cancel but nobody answers at all. The worst experience I have ever had. Will NEVER order from pizza hut again. Update: I got a text saying my pizza was out for delivery. Keep in mind I live across the street. (Bad foot can't walk. Had to order). Still waiting...still will not answer phone at location. Rings 5 times then hangs up on you . HORRIBLE!!!!

I ordered pizza for delivery. Pizza arrived on time, but one was missing. I called the store to let them know, they apologized and said they would get a new one out right away. Called back an hour later and told them I still had not received the “missing pizza” and they acted shocked, but again said, we will make it and get out immediately. Another hour passed and I called again to say we did not receive the “missing pizza, and was told this time they would just put a credit on my account for that pizza to be used next time… ummm really?! Where the heck was my pizza?! I will never order from this Pizza Hut again!! I would like a full refund, not credit toward a pizza that I was told was going to be delivered MULTIPLE times!