Tortilla Stratford
213 The Balcony, SE1 7LY - London
·£1–10
Mexican
Fast food
Menu - Popular Dishes
Chicken Burrito
Naked Burritos
Shrimp Tacos
Burrito Bowl Naked Burrito
Nachos with Guacamole Salsa Roja & Melted Cheese
Sandwich
Wedding Cake
Chips and Cheese
Juice
Chicken Quesadilla
Large Quesadilla Grande
Nachos with Cheese Salsa and Guacamole Dip
Verified Dish
Add Missing Dish
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
🍺
Alcohol
📅
Reservations
♿
Wheelchair accessible
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
Contact Information
📞
Phone:
+44 20 8555 3663
🌐 Website:
http://www.tortilla.co.uk
📍
Address:
213 The Balcony, London
📷 Photos (11+)
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Google Reviews ⭐ 4.5/5 (1941)
4 months ago
Love love Tortilla but shame about the staff in the Westfield Stratford site.
Some of the women on the service line are so miserable and lack customer service skill making it a poor experience overall. …
3 months ago
The food is very good, my burrito was delicious. But the staff was very rude.
The younger employee was nice, but the two older ones were rude and stressful. They don’t let you time to think about what you want to eat, one of them didn’t …
a year ago
Worst service ever. Ordered from uber eats and apart from the drinks being delivered not chilled, the packaging was terrible. All smashed, sauces and rice everywhere. 30 pounds to the bin. Overpacked in one weak paper bag broken with all the sauces and wet
a month ago
I went today to get a burrito bowl, the first lady started making a burrito and then as i said oh sorry i asked for a bowel she kissed her teeth at me and it was really rude and disrespectful, they also got my order wrong and got my order …
Edited 4 weeks ago
Staff were super unfriendly and one of them even had some attitude. It’s one thing to hate their job but when it comes to customer service, they should’ve performed better. Will never come back to this location ever again. Do better.
2 months ago
older staff at this location are very rude and have no customer service skills!!! we were made to feel very unwelcome and like we were bothering them. not to mention the cross contamination of the silverware used to serve. not impressed and something needs to be done.
Features & Services
Accessibility
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Service options
Offers delivery
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Quick bite
Serves small plates
Dining options
Serves lunch
Serves dinner
Has catering
Amenities
Has toilet
Atmosphere
Casual
Trendy
Crowd
Good for groups
Popular with tourists
Popular with university students
Planning
Usually has a wait
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Children
Good for kids
Parking
Free parking lot
Paid parking lot
Plenty of parking
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