Chaiiwala

I was met by the lovely Hasina at the counter who had a lovely smile and was very welcoming. She was very approachable and took my order with great professionalism! She listened to me and ensured she had the right order by repeating my order back to me as I asked for a few amendments! It’s great to receive great customer service like this from Chaiiwala as some branches don’t have the same level of professionalism and commitment. Thank you Hasina and hope others take heed from you!

I really enjoyed my visit to Chai Wala London branch. The mango falooda was a delicious treat, and the Kashmiri tea had a unique flavor, although it was a tad sweeter than expected. The karak chai was a definite highlight, satisfyingly rich in taste. The attentive customer service and pleasant ambiance added to the overall positive experience.

A great place to have a quick bite! A variety menu which also includes an all day breakfast. The aloo paratha is pretty good! Keep some space for a chilli chip butty, this really packs a punch! You have to go to the counter to order and your number will be called once the food is ready. If you are dining in, I would suggest avoiding busy times and go at slightly random times to avoid the rush, as its a pretty tight squeeze inside. Overall, a good choice for this type of food. The caramel chai is the one and the toilet was pretty clean! Just saying! The presenting is worth the photo!

For an official event I ordered food from Chaiiwala. We ordered veg kabab roll, chana masala rice bowl, golab jamun, samusa cone and karak chai. The food was yummiest and their packaging, delivery, services everything was topnotch. For 100 people it only costs me £1000 Store manager Rahil is very friendly, cooperative and responsive. He catered all the things the way we wanted and asked to do. The other guy named Umar was also very supportive and nice. They didn’t just deliver the food also help to set up everything. When the food came people just jumped over so couldn't take good photos!! This place is highly recommended if you’re visiting London!!

We came to get ourselves a drink I wanted to try the garam chocolate but they said they had run out. The server kindly offered me a taste of karak chaii to see if I liked it. Considering its described as a well brewed tea I thought it would be too strong of a flavour for me but I actually liked it! We also ordered the mango falooda, unfortunately as nice as it was apart from having the yellow colour it didn't really have a mango flavour. My fiancé enjoyed it still as it tasted nice but would have preferred when ordering a specific flavour to be able to have a prominent taste. I then got tempted to order a dessert I love kunafa so when I saw the kunafa cheesecake I was like great I love cheesecake too. But it was unfortunately disappointing, the cheesecake base was OK but I have had much better tasting cheesecake and the kunafa, either it didn't have enough of it on top to really give it the flavour I was expecting, or they just didn't make it sweet enough. So after one bite I did not eat anymore and I gave it to my parents once I got home, as the flavours just didn't mix well for me. I was eyeing up the gulab jamun cheesecake but I don't know if I will be disappointed with that too so did not order it. I feel I might stick to the drinks as I know they are definitely good

Delicious Indian street food and great prices. Excellent value for money. Can have a filling meal for under £10. Highly recommend the Desi breakfast and aloo tikki burger. Plenty of seating. Rahul kindly suggested menu items to us and we thoroughly enjoyed it all. Will definitely be eating here again.