The best service from Pratigya and her manager, there were times I was waiting for tea and replenishment for quite a while but other than that, the service was spot on. Unfortunately the food let them down, the sandwich fillings were nice but the bread were quite dry. The chocolate cake was very dense which I liked, the Victoria sponge was quite sweet which I didn't like, but that's personal preference. The pastries were overall not bad, the scones were good, the jam was way too sweet and strong taste so I believe they aren't homemade. They were very generous for the sandwiches and pastries replenishment which I really liked. If the food quality gets better I will definitely be back. My waitress even asked her manager to get a box of Masala tea for me to take home, she couldn't have done more! The ambience was also very nice!
Afternoon tea here was a very special occasion. The food was delicious, the waitress from Nepal was very attentive and provided us with an excellent service.
I also loved the pianist musician playing both classical and more modern music. The fresh flower arrangement was beautiful.
All in all a wonderful evening with my family!
Nothing short of fabulous from start to finish! The most perfect afternoon tea I've ever had! The Park room is beautifully furnished, it's a large space but feels intimate. The fresh flower arrangements were stunning an we were serenaded by a professional pianist on a grand piano.
Our waitress was so polite and helpful, she was so lovely and explained all the different foods and choices, the tea menu is 4 pages alone!
I can highly recommend the champagne afternoon tea, there's a reason this is a 5* hotel. Shame we could never afford to actually sleep there 🤣
We had such a wonderful experience here for Afternoon Tea! An old mentor of mine used to come to the tea room at Grosvenor House when she was a little girl a long time ago, and suggested we come.
The atmosphere was charming and the live piano was a lovely touch. I had the High Mountain Oolong tea, which was wonderful. The open and finger sandwiches were nice, but the prawn sandwich was hands down the best. The sparkling wine shave ice started was refreshing and fun, and the scones and jam options were a treat! The best part was the tea cakes—each was so fun and cute (and tasted good!). They even had vegetarian options for the sandwiches. If you get the chocolate tea cake, be sure to eat that one last—the flavor is strong, and might change the taste of the next cake.
I got an espresso at the end, which was good, and the person I was with got a latte, which was okay. They gave us two slices of cakes to go, which was a real treat, too!
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We reserved the date a few days before which was an easy online reservation system and reconfirmed the day of at their request. Arrived a few minutes before our reservation for 3 persons and had to wait a bit for our table to be ready at 4 pm. At first, service was spot on and attentive, then quickly felt abrupt as the servers changed mid-stream in the process. The menu was explained well, but honestly we had no idea who our main server was. We were offered champagne or non-champagne option. We chose champagne option and we weren't offered any option on champagne, despite what appeared to be a few different choices. They poured the most expensive, which was fine and what we would have chosen anyway but it would have been nice to know and server should have offered and explained all the options ("regular" or "reserve"....felt a bit taken advantage of and unsuspecting customers may not be aware). The woman taking the tea and jam order was very matter of fact and for a few seconds, it felt like giving an order at Denny's in the USA, with menus being snatched up as the orders were taken. The food was abundant(amuse bouche of pear granita, canapes, then three tiered trays of sandwiches, scones and desserts), and the three of us could not finish it all, so it was packaged up (scones, some of the dessert cakes and a few finger sandwiches) after 2 hours of nibbling and enjoying the delicious teas (Earl Gray, House Blend and Chai). We spent 2 hours taking it all in. Overall, a lovely experience in a dining area filled with all kinds of customers. Not stuffy, but elegant. With all the attentive staff (there must have been about 5 different people tending to us at different times), it felt slightly frenetic and it would have been nice if the servers introduced themselves by name. I would absolutely return and plan to in November when back in London again to visit our daughter who is living here for a year.
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We were gifted a voucher which we used towards my wife’s birthday. This was a delightful Afternoon Tea experience, in a fairly sophisticated and pleasant setting.
Situated inside the famous Grosvenor Hotel on Park Lane, we were greeted instantly and sat at our table. We arrived when it was fairly quiet but after an hour or so, the room began to fill very quickly. We found the seats and table fairly low and made it slightly uncomfortable for my tall legs but not worthy of complaint, as most of the tables and chairs were the same.
We were given a choice of Teas, which we went for the more exotic. The food was good and indulgent as your can imagine. Favourites include the Chicken and Prawn sandwiches. The open sandwich to start was an interesting starter. The sweets were decadent and King’s Coronation inspired. The scones were huge and far too many choices for Jams - but lovely. This was a more than decent afternoon tea experience, not the best we’ve had but definitely recommended.
Service was good and attentive at the beginning and there was a live piano player which elevated the experience.
Simply the best afternoon tea I had, especially the clotted cream. The finger sandwiches were delicious, and the sweets were piece of heavens.
I've been on a mission to try all the vegan afternoon tea options in town, and this was the best so far! The granita, which starts off your tea, is one of the most magical things I've ever tasted and I can't stop thinking about it! Every sandwich and dessert was a delight in each bite; I ate slowly and savoured every treat. The vegan clotted cream was the best I've ever had - super creamy, with a bit of salt that matched perfectly with the incredible rose petal jam. Just a spectacular adventure for the senses at every turn! On top of the culinary experience, the dining room is beautiful, clean, spacious, and I had a beautiful view of the spring trees and flowers. There was a pianist playing beautifully in the back of the room, as well (between 1-3pm while I was there.) I brought a book but just ended up looking out the window happily! I'll be coming back!
First ever afternoon tea. Was an elegant (and filling) adventure. The tea offerings were diverse and well curated. The finger sandwiches were tasty with enough options for most people (we had 1 particularly picky eater with us...he'll be sent for Grover's tea service in the future even though he's 33). The scones and accompaniments were delicious and plentiful and the desserts were absolutely beautiful with a wide variety (Mr picky was happy with these). Was definitely not rushed but our particular server definitely waned on service level after the first 45 minutes. I don't feel that was indicative of service in general but frankly didn't watch others. Would definitely recommend.
Amazing experience, staff are so helpful, polite and friendly.
We went for my mother's 70th birthday celebrations.
The afternoon tea with a glass of Champagne is delightful, I had a vegan option and it was tasty.
We were unable to finish the tiers of finger food, they had provided us with a cute takeaway box to take home our remaining food.
I would definitely recommend and go back again.
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