Kfc Wigan

Ridiculously slow service and someone complained the gravy was mouldy and my drink was still covered in frost from the freezer Edit: the frost was mixed with some weird substance and went all over my clothes when I was carrying the bottle to the car, stained my T-shirt and coat with white specks. L restaurant 2nd Edit: My family feast didn’t come with the 2 gravies either 😭 absolute shambles, order from Robin Retail KFC in future

If there was a zero I would rather give it or may be a minus. The staff smoked outside came back and served food with the same hands without cleaning them. Food looked as if not fresh. No customer service ethics at all. The tables were all dirty as was the kitchen. Toilets all dirty and the tap was not working, disabled toilet in a mess as well. I think the owner doesn't care much as its a brand and sale will be there no matter what. The ice cream ordered was not what is being advertised. Sorry to say but not coming back again.

This has to be the worst KFC,called in with my daughter to get her a meal to take out,8 members of staff working ,and we waited 15 minutes before anyone even acknowledged us,the staff member spoke in a mono toned voice,I knew she couldn't be bothered being in work,and I wasn't surprised that when I received my order, that it was wrong.