![4]( "Recensione")
This was our first visit to the Lake District, upon arrival the hotel looked stunning with great views of the lake. We was met at reception by the manager Tom, he gave us a very warm welcome and tour of the grounds and showing us to our suite. He filled us with lots of information and nothing seemed too much trouble for him he even went that one step further and gave us itinerary for the week with the best places to visit.
The one negative we had about our visit was a couple of issues with our room one being the heating and the other being the TV, these were both rectified very quickly when we pointed these out (also would of been nice to have just a small table on the balcony whilst sitting their looking at the stunning views).
Breakfast was exceptional lots of choice and also you could make up your own nothing was too much trouble, our waiter Dan made our stay feel very special as he always had a big smile on his face was very friendly and helpful throughout our stay. We feel Dan will go a long way in the hotel industry given the right guidance by his manager.
Thankyou
We visited for an afternoon cream tea my wife had bought as a birthday gift. Wow, the food was just lovely, with our own private room with a delightful view of the langdale pikes. Highly recommend and will definitely be back.
This is our 6th time staying at Holbeck Ghyll and it never disappoints.
The personalised customer service you receive from Tom, is second to none. He is a true gentleman. Nothing is too much trouble and his attention to detail is excellent.
I would also like to mention Rowan who also delivered outstanding customer service during our stay.
We stayed at Ghyll Side Cottage with an unspoilt view of lake Windermere both from the floor to ceiling window and the jacuzzi. We also dined in the restaurant sampling the excellent value 5 course tasting menu. I would highly recommend this trying this menu if you get the chance.
Breakfast is always top quality with a beautiful view.
We will certainly be returning again, thank you again for a lovely stay.
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