John Lewis

John Lewis, York Unit C Vangarde Way - York

Cafe
• British
• Café

71/100
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Ratings and reviews

71
/100
Based on 1096 ratings and reviews
Updated

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Ratings of John Lewis

TA

Trip
Last update on 09/11/2023
2,5
91 Reviews
Google
Google
Last update on 15/11/2023
4,2
944 Reviews

Y

Yell.com
Last update on 15/09/2020
4,0
1 Reviews

Reviews

4
Kate
+4
Very easy to get to and everything you need all in one place. The staff in the electricals department were very friendly and knowledgeable. The staff at the ESPA counter could do with a bit more training, the attitude towards customers was a little off putting. The Filmore & Union cafe is nicely designed and the staff are friendly but the prices are a bit on the high side. A burrito sandwich cost over £5 and we really felt ripped off, the portions were a bit pathetic - we'll avoid the cafe next time.
5
Dianne Daniel
+5
Excellent customer service. It was my first shopping trip since having my baby daughter 2 weeks ago and I also had my 3 year old boy with me. The baby was crying and a very kind member of staff directed me to her office in the children's section to feed and settle her. It was much appreciated and meant I could enjoy the rest of my shopping stress free.
5
Chloe Harrison
+5
Just like to say that one of your employees working the the baby section was absolutely fantastic! We were looking at baby car seats for the first time and he managed to give us such a thorough introduction without overloading us with info or making us feel preasured at all. We both walked away saying how helpful it had been, thank you!
4
Richard Broxton
+4
Lots of stuff to choose from, and a big electronics section with lots of testing areas to see what they can do. Quite relaxing and not over stressed experience. We always try and grab a coffee and chill a little. Loved the heart they put on the coffee, nice little touch. However must say the coffee was a little bitter, and maybe more options or more full bodied coffee should be an option
4
David Pinder
+4
Good quality products, but rather top dollar. However, go at the right time and the sales racks are worth a visit for clothes. Last month got two thirds off a really good jersey top. Great choice of aftershaves too.
5
IM
+5
Never fails to deliver a great shopping experience for customers. It’s easy to reach using the Park and Ride buses that are frequent and reliable and for those driving in, there’s always ample parking. The store has two amazing cafes and its goods are always unique and tasteful.
5
Haguey
+5
A really good John Lewis! Very large and has all the departments you need. My other half does click and collect, then tries it on in the changing room. Good job as the product was faulty, but customer services were brilliant and replaced it and ordered another to be delivered to us the next week. Great service and will be returning to buy a TV shortly.
5
Ronald Gargett
+5
Large easy to get round lots to see and you can get a good hot chocolate drink at Hotel Chocolate
5
Kieran Jones
+5
The staff in the baby section of John Lewis are excellent, extremely knowledgeable and more than happy to give you the time of day to help work through complicated and often over whelming baby related purchases. I felt I had a good idea about car seats but the staff gave me some alternative ideas that were far better and which we ultimately went with. Their car seat fitting service is excellent as well, took all the time to make sure we understood how to fit and remove the seat to ensure our little one is safe in the car, very pleased. I wouldn’t hesitate to use them again!
5
Ian Kitson
+5
We had to take back a slightly damaged toaster that we bought the week before in York. Being the idiot that I am I had lost the receipt and without a receipt you have problems. But thanks to Olivia at customer services she was able to track the sale and sort it out for us. A replacement was soon found and we left a very happy couple. You dont get this kind of service in many places anymore so thank you Olivia and John Lewis.

Description

Timetable

Monday:
09:00 AM - 08:00 PM
Tuesday:
09:00 AM - 08:00 PM
Wednesday:
09:00 AM - 08:00 PM
Thursday:
09:00 AM - 08:00 PM
Friday:
09:00 AM - 08:00 PM
Saturday:
09:00 AM - 07:00 PM
Sunday:
11:00 AM - 05:00 PM

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Our aggregate rating, “Sluurpometro”, is 71 based on 1096 parameters and reviews

If you need to contact by phone, call the number +44 1904 557950

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