Thanks Luxor, tasty meal, shisha and service. Just visiting Birmingham from London. Not to my level of spiciness but recommend having the chicken box.
Cheers Luxor, Cheers Birmingham
Honest review....
Shisha quality: I've been to every lounge in birmingham and honestly this place knows how to set up their shishas - foil tight, shiny side of foil facing down, holes properly picked, shisha cleaned.
Customer service: excellent - constantly asking if everything was fine, regularly changing coals, and provided cards to play
Food quality: surprisingly good. Burger tasted beautiful and fries were perfect; not oily.
Only improvement could be lowering the volume of the music but atleast the songs were good🤣
Overall: Really nice establishment, good food and shisha. And customer service won't let you down.
The 5 stars are for Sarah I personally think she might be the only reason ppl go back to this place never met someone who loves their job so much... amazing host would recommend ppl to go just to meet her. Keep it up and we will hopefully see you again soon.
Stay blessed
I attended the DJ night a few days ago, I honestly loved it... amazing atmosphere, lovely staff.... was better than any shisha place in Bradford. Prime Entertainment were DJ's they were fab, there was loads of entertainment that night... Staff went above and beyond- they regularly came around to change the coals.
I would definitely attend again and would recommend others to go.
Here's the truth about the lounge the reason why its got so many good reviews is because they tell people to do so once you order your shisha, realistically the staff are great, shisha was perfect lasts a long time, but my only concern was the music way way too loud which is why im leaving a star.
Otherwise everything was great.
First time here & it defo wont be my last. Shisha & desert lounge with VIP area with deep tissue massage seats. Very cosy good place for a chilled smoke during the week or a night out on the weekend with your friends. Customer service was 10/10 catered to every need no request was too small. Will come again 100% with my friends. Highly recommend. #An13ee
I recently visited Luxor and it has now become my go to spot. The Shisha is hands down the best in birmingham and they also do banging milkshakes!!! The lounge itself has a nice relaxed environment which goes well with the ambience. The staff are always on hand to help and deal with any issues that arise. Definitely go and try these guys out for the best Shisha in Birmingham !!!!
Was nice and quiet when me and my husband went. Staff were very friendly and helpful. Mocktails were really lovely would 100% recommend going
It was nice and chilled. We had paan and vanilla flavour shisha which was nice. The only thing was we were there for ages and no one came to sort the coals out. So probably just a teething error as I know they're a new establishment. Will defo come back again and check the food out this time too.
Very good customer service. Very welcoming. The guy at the front was very kind and upfront. And gave us good flavour decisions. Its a very good atmosphere to relax and enjoy the shisha. Good comfortable seating
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