Old Chicago

We started with the cheesy garlic bread. The bread was absolutely disappointing. Literally a baguette with mozzarella sprinkled over the top. First semester, college level cheesy bread. My daughters Mac& cheese was terrible, ice cold, with a runny watery cheese sauce. My wife stated that as far as carbonara goes it was the worst she’s had yet. My Italian sausage thin crust pizza was delicious however I had asked for green peppers that were forgot and instead I received full rings of bell pepper. Our waitress Britney was gorgeous.

Ordered two individual size pepperoni & sausage pizzas to go and when we got home we realized they were overcooked. The sausage was burnt and black. My wife and I were surprised the cook would have even sent it out like this. We took them back the next day and the manger was dumbfounded what he should do. Finally offered to refund the money, but didn’t even have the courtesy to say sorry for running your dinner plans. If you have eaten there lately you have probably experienced long delays getting your food and the food is satisfactory at best. Old Chicago 2155 Prairie Center Parkway Brighton, Colorado, 80601

Everything about this place was on point! From the time you walk in the door, the greeter was friendly and welcoming. The services second to none. When I let my server know about my allergy. He went out of his way to make sure he'd given me accurate information. His recommendations were perfect. The food was fabulous 😋. Everything about my meal was great! I definitely recommend this place and I will be back. What a wonderful welcome to Brighton and Colorado.

This branch is a hit or miss depending on who is working. However, the food is typically good. On this particular evening, my husband and I ordered 2 appetizers and a medium pizza. Our waitress didn't bring up any silverware, napkins, or actual plates until I had to ask for them after the appetizers were delivered to our table. When she brought the plates over she only thought of bringing small plates for our considerably sized pizza. Then I had to ask for the proper sized plate for the main course. When the pizza was brought out she also forgot to give us a spatula to pick up the hot pizza where we had to wait for because its Friday night and there were a lot of people dining. Now, I understand this is a first job for a lot of young individuals. However, the lack of common sense to have to have the customer ask for basic necessities to eat is scary and astonishing. Nevertheless, our waitress was pleasant. I just wished people would use their brain instead of doing the bare minimum, which has to deal with basics...which was barely achieved. After a stressful week of work, we wanted to enjoy our dinner but received mediocre service at best. I think the staff need to be trained better to understand what basics need to be on the table. Customers shouldn't have to ask for this stuff. My husband and I will probably avoid Old Chicago for dinner options.

Waited 30 minutes to be seated while several tables sat full of dirty dishes and 5 employees hung out up front socializing with one another. After being seated waited anther 20 minutes to place our order. When our food came 70 minutes later it all came at once, appetizers salads and dinner all at once. Where never offered refills on our drinks. I wonder if the owner has any clue how much revenue they are loosing for the guests that do visit and the additional revenue lost on the ones that will not come back.