Excellent customer service. Large branch. Options available were served hot. Would recommend.
Amazing customer service from a lovely lady called Louise! Could see I was very stressed out, and my card wasn’t working so she said that’s she would keep my food and hot chocolate while I run to the cash machine to take cash out! So thank you very much! ❤️❤️
Best greggs in Edinburgh, always get you a coffee with a smile, they got me to download the app and now I get free coffees every mow and again, thanks 😊
I love this wee shop staff are so nice always willing to help customers nothing is too much trouble always greeting customers with a smile especially senga she always cheers up my day. So if you want a wee coffee and a sandwich or whatever sit in or take away I highly recommend coming here x
What a great customer service at the place today (Saturday, 13th May). Lovely, very welcoming guys, really caring about the customer. Thank you!
where to start.. number 1. everytime i enter this shop it always smells great and i can clearly see which meal deals are cheapest and the display table (with the yum yums and muffins) are by your right as you walk in while the hot hold/juice/sandwich counter is by your left so easy access to everything! number 2. the cue always goes down quite quickly and if somecustomer has ordered 3 or more hot drinks the staff ask them to stand aside while they finish off the coffees and so they can serve more customers which is such a good time saver. number3 when i get up to the counter the staff are always so friendly. (i’m quite nervous going inti places on my own so usually feek judged) but they always make me feel easy and have a laugh and a wee conversation with me which i absolutely love! nunber 4. the food is to die for! their sandwiches are always top standard and their breakfast iteams.. dont get me started on the breakfast iteams… i usually get a few hash browns and put them on my bacon roll with tomatoe sauce and a link sausge baguette. number5. i overall rate this shop/greggs a solid 5/5⭐️ wish i could rate it higher! number 5. the hygein is always awesome. toilets 9/10 times clean and the tables are sometimes a bit messy with dirty people leave crumbs everywhere but staff usually clean it up if they’ve noticed. thank you for providing me with awesome food guys! keep up the absolute impeccable work! thank you! ill be back for my pizza and wedges soon. ❤️
Shop times displayed on the window. Don't believe everything you read on the Internet!
Went in early morning before heading off for work, hardly slept and in a bad mood, just wanted to grab and get on with it... but then had the most awesome member of staff who literally danced my order together, huge smile and clearly having a great time at her job which is a rare thing to see... set my day up a treat, left in a great mood and hadn't even enjoyed my food yet... a pleasant change from the general service (but not unacceptable) that I've experienced elsewhere. I will definitely be starting my day here again... 😊
i wish i could rate this shop higher! outstanding staff and immaculate shop. my experience with Greggs Bankhead is always a good one. never had a bad experience. i'm always served by either Trudie, Louise, Cameron or Jake and they always have smiles on their faces and just seem so happy to be there. food is always hot or it's luke warm but more foods always in the ovens if i want to wait. shop is always so clean and as is the bathroom. the staff are lovely and i've never had an issue with anything. well done guys! 10/10⭐️
i usually get to greggs around 4:20/30 depending on when i finish working that day. i always walk in and im always greeted by friendly faces. the staff can hold a grand conversation and sometimes just cheer me up. great food aswell.
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