Classic store , very helpful and friendly staff
The £20 dine in for 2 meals are great, good price & excellent quality! Friendly staff are also a bonus!
Was glad to find this M and S. A bit small but was able to find some decent underwear. Had a coffee and a cake too. Lovely helpful staff in the fitting rooms. Had spent a while looking for clothes, a lot of the shops were closed. But this one wasn't. Would recommend.
Above and beyond. I can't praise the Food Hall staff highly enough.
On collecting my Christmas food order last night, there seemed to be a problem! Part of my order was missing! After 10 minutes of waiting, the last missing item couldn't be found and an alternative was offered (which to be honest, looks identical to the item ordered on line). This is where I thought, there customer service would stop and i would be sent on way... But No! ... The staff were incredibly apologetic and couldn't be anymore helpful. Due to the inconvenience of waiting, a complimentary item was offered and when I seemed not wanting to take it... a further item was insisted and no wouldn't be taken for an answer. What could have been a very negative experience, was quickly turned around and their readiness to go above and beyond was amazing. And, a true tribute to old fashion customer service.
Just to say a huge thank you to the Manager and staff at M & S Kings Lynn for the help and kindness they gave to us when we went to collect our Christmas food order. Being disabled it was such a pleasure to be offered a chair and a member of staff to carry the shopping. Well done to you all and a happy new year.
Wonderful place to shop staff always very pleasant nothing to much trouble and amazing bargains were had on the sales. The cafe upstairs is well organized and always busy perfect place to rest after shopping. Tea and coffee great quality.
Staff are really friendly and helpful. easy store to find, Kings Lynn has a lovely town centre with lots of small shops as well as M&S, POUND shops, HMV ETC which is lovely as there is a huge out of town shopping centre just outside this lovely town. Town centre is car free and easy parking close to the centre. I love it.
Had a bra fitting booked at 2pm due to losing 3 1/2 stone. The lady I saw was fab, sorry I didnt get her name but hopefully you can tell who it was from the booking. The lady was really helpful and patient and I came away with a lovely fitting, lovely flattering looking bra, so thank you, would highly recommend.
Would be 5 stars but, only two staff working up stairs, one at the check out, and one on customer orders, no one on the floor. Went for a coffee, and only two staff again, how can two staff serve customers and clear tables. Not good M&S
Reasonable sized store in King's Lynn town centre, usual range of clothing, footwear and accessories available plus M&S foodhall and restaurant incorporated in the building. Ample pay and display parking available at nearby sites.
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