Mercure Norwich Hotel

Stayed at the hotel for one night as a birthday treat and really enjoyed the stay. On arrival we were checked in by Abbie and a colleague who were very friendly and helpful. We stayed in the suite which was very clean and spacious. Some …

Excellent stay. Thank you for room 14. This was a repat stay from last December and how good it was to see many of the same staff at the hotel, which is always a very good sign. All the staff were excellent in terms of customer service …

Had my 50th birthday parry in the Presidential Suite and stayed overnight. All aspects were fabulous! Lovely big room and garden for the party. Food and staff, couldn't fault. Gill sorted all details and kept in touch regularly to make sure …

I organised and hosted a Dinner Dance for 90+ guests at the Hotel, in the City Suite. Before my event, Gill handled everything for me and gave me wonderful advice and guidance. Meal selections and accommodation options, with a three course …

After a 6.5 hour drive from the Wirral. The service we received from the staff, was absolutely outstanding. From Check inn to breakfast. I can't fault the service we received. The reception staff absolutely amazing. The waiting on girls in …

We held an event/ball in The City Suite… it was a fantastic night. The staff were superb, so attentive and friendly and the food was amazing. We would certainly recommend having an event there. I knew i was in safe hands when booked as dealt with Gill who literally dotted every i and crossed every t….. nothing was too much trouble