Massimo's Ristorante

We couldn't have been happier with our meals and the fantastic waitress who took exceptional care of us. This place never fails, always consistent, and quality food. Even the owner checks in on his customer's yo make sure you're happy with your meal. Don't get me started on the superb home made desserts. Coming from a family who owned a bakery for 54 years I'm extremely fussy and Massimo's desserts are incredible. If he has his ricotta cake or his carrot cake order it.

I love Chef Max's red sauce. My favorite, EVER. His Chicken Parm is so good I have trouble considering to order anything else. I had tried a bunch of North End Italian food, and 10 years ago when I discovered Massimo's in Malden, I found myself paying HALF as much for food I liked BETTER and ate there several times a week. Since they reopened in Wakefield, I go there exclusively whenever I want to treat myself to good Italian. My friends say his other sauces are good, and also dishes I have not tried. The place may be small and not so fancy, but I would be surprised and astonished if you were disappointed with the food.

Do not order from this restaurant! First off, they constantly have missing items from their orders. We have ordered several times and items were missing all but one time. We ordered from there tonight and we were missing items. When i called the restaurant to explain the girl answering the phone was rude and acucused me of lying. When i told her to look at the receipt from their system, she put the owner on the phone. He admitted to the missing items but was incredibly rude instead of simply apologizing. Lastly, their menu online and on Grubhub is a mess, the descriptions of what is in each item is ccompletely wrong. For example, eggplant rollatini with ravioli yet the system makes you pick ziti or linguini. When i explained this to the owner he blames Grubhub. Food is okay but service is HORRIBLE. **Response to owner: It would have been nice if my family could have all eaten together. But we couldnt because you missed some meals and other meals were made wrong, judging by your response on the phone and your wise guy response below shows the type of person you are. You clearly could care less about your customers and the service you provide. Learn how to read orders and have your employees speak to customers appropriately instead of telling them they are lying. You lost a customer.