Alexis Bowcott
Food and service was brilliant! I'm a slow eater but I devoured my burger in 5 minutes. Easily the best burger I ever had. You were able to customise your burger and add the perfect toppings for you! Person taking orders was nice and made sure everything would be perfect for us. The bacon was too crispy, like crackling and it was have been better with paper plates. There was a security guard which made me feel less welcome but it was brilliant 😊
Nick Hill
Yes it’s pretty expensive but really good quality food and experience.
Staff are friendly and service is pretty quick.
Surprisingly quiet on a Saturday night
eniola bamidele
I really love it. It was my first time at five guys, and I enjoyed the meal. I like how you can easily pick what goes on your burgers, and the milkshake was deliciousssss. You can have different things in your milkshake also. The environment was neat and quiet, and the staff were really friendly.
James Charles
Bacon cheese burger was delicious. Just what I wanted, tasty, cheesy, and ultimately, very satisfying. Had some of my mates fries, they were decent too. It's definitely not cheap but I really enjoyed it.
George Brice
Great 5 guys standard food, the place was immaculately clean through out and the staff were really friendly and made the experience stand out from the usual.
If the staff read this I was the bloke who brought his own hot sauce.
Jean Levett
Never been before. Burger was beautiful so juicy because it was freshly cooked. I liked the Idea of choosing your toppings
Jason Parker
Very clean restaurant. Fantastic and friendly staff. One of the best five guys I’ve been to
Upasi Shah
We really like the veggie burger, and it is our go-to since that's the only vegetarian burger on the menu. Also, their milkshakes and Cajun fries are just FABBB, out of the world. I have never tried such tasty and flavourful milkshakes earlier.
Iulian Dorin
I had the cheeseburger all the way, while my partner had the little cheesburger lettuce wrapped with large cajun fries to share , and as always we were not disappointed.
5* all the way
No changes to my opinion
Hasan mufti
Highly recommend their burgers&shakes! Kudos to the today’s entire team. Top-notch ✌🏼
rebecca g
Visited this one for the first time for quick lunch. The service was fantastic- friendly young lady on the till. Food was fresh and tasty and those monkey nuts are just the icing on the top
Heidi Davis
A really good place, clean and tidy and the food is of highest standard and excellent customer service from Rob who took the time to talk about his work which he is very good at.
Elizabeth Scott
Staff were efficient and speedy getting my order through. Once I got it I had ketchup instead of BBQ sauce (I ordered a little cheese burger with BBQ sauce - nothing else). However, my partner's came out fine and he'd ordered about 7 extras!
Lots of drink choices, including caffeine free - which is great.
AJ James
So where do I begin the woman who served me was very rude and didn't even take my order properly I had to go back up to the counter more than once to get my order corrected even though I had a free burger for my friend who come with me my burger was cold. After eating it which I didn't finish it I started to feel sick. We wasn't made to feel welcome at all and felt like our custom wasn't appreciated and I was forced to order my food because they wouldn't let my friend use the toilet before ordering his food. When I go for food I don't usually mind paying the prices asked but I expect the food to be of a good standard cooked and presented well but my food was cold the order was wrong and the burger looks sloppy. The woman did not apologise for taking the order wrong she just had her I don't want to be here attitude which I don't think was professional I paid almost £30 for 2 meals and I would rather have gone to Miller and Carter in The Mailbox and paid £80 for two meals I have never been to Five Guys before and it was recommended to me by the friend that I went with but the one on Broad Street is definitely not one that I would recommend to anyone it has not put me off going to Five Guys but I will definitely not go back to this one.
Matt Arnold
The service was very prompt and the staff were very friendly. The food came quite quickly and the portion of chips were very large. The burger was definitely value for money and was very tasty with a large amount of cheese, however the fries had a not so nice texture and were very plain. When I'm next visiting Birmingham I'll definitely come back.
Steve Miller
Good fast service on a busy lunch time. Burger was great and very generous portion of Cajun fries. Expensive maybe but you get what you pay for and it was well worth it 👍
Daniel Evans
People's saying it's over priced for what it is well you'd pay the same for a Burger King or a macdonals meal !!! Five guys in my opinion is the best burger around with out a doubt
Dave Higgins
The Birmingham Five Guys was oddly slow in terms of service, especially considering it was mostly empty.
Great burger though and great Cajun fries. Never had an issue with quality and when at the Trafford Centre speed is also spot on.
Samantha Leith
The best fries and super helpful staff helped me get my pram in and helped my husband with gluten free info.
Steven Emmison
I went to five guys five ways today and the food was good service was slow only one person on the counter who was cooking serving ok could be shot staffed .
All the tables were filthy shop was very quiet (5 people) I had to wipe the table for myself and friends to sit and eat at not good fries were good burger was burnt burnt so we just ate and left
Sherrie Parkes
I was expecting much more tbh... I expected better food for the price we paid. The burgers were quite bland. Took ages to cook and couldn't understand a word the woman on the front desk said. Wasn't the worst burger I've eaten but I'd have rather had a MacDonalds.
Philip Farrugia
Yesterday was my 1st visit. I had Cheeseburger with Medium Salted Fries and a Strawberry Milkshake topped up with whipped cream. It was delicious but I had too many fries. Was a welcome change from other restaurants
Dave North
fast and fresh bit expensive for a burger and fries tho
Gilly Erica
Aweful squashed cold burgers, £2.49 for a paper coffee cup of cold fries. The two drink dispensers were both out if coke.
Two burgers, one fries and two drinks £27.
So wished we just gone to Macdonald's
Lisa Ann Rogers
1st time in a Five Guys, best burger and chips I've ever tasted! 😄👍
Angela Reed
Popped in as very limited time (15 mins before film started at cinema)! Fries were nice but burgers dreadful. As a burger alternative I opted for one of their 'sandwiches', a grilled cheese one; sounds ok? Well it was a inside out burger bun filled with their gooey plastic cheese - absolute disgrace and will never ever visit again nor recommend it
Darryl Simmons
Food fabulous, chips fantastic better than Mac Donald's the only thing is the price a little to much
Chris Jones
We travelled out of our way to go to five guys! It was bloody lovely however, I have to say the Trafford Centre restaurant is better run (quicker and tastier).
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