Taco Bell

I went to this Taco Bell 6/17/22 around 10:00p and whoever was working this shift made our experience so great! The young lady working the drive through was very sweet and whoever was making the food was 10/10. Everything we ordered through the app was correct, filling, hot and fresh! Thank you all for a great experience!

we ordered the loaded nacho fries with no tomatoes, and you gave us tomatoes. we ordered a beefy 5 layer burrito with no beans and you gave us nothing but beans. you didn’t give us our cinnamon twist. and I ordered the potato and beef flat bread taco and you didn’t even put potatoes on it. I am 100% disappointed with this branch.

It took 20 minutes to get to the speaker and being 3 cars in line to the speaker. The person taking the order was rude then. The order was missing food. When handed the order, it was looked through to make sure everything was there, the young boy behind the speaker sarcastically said it was there rushing the transaction. Our receipt never was handed or put it the bag, just balled up and thrown out so no complaints could be made to the manager.

Only the drive-thru is open. Even if you order a head to avoid the line. You have to go through the drive-thru... The lobby is closed. And there's no sign, nothing on their app, and nothing on Google. I don't know why they can't just order hand you your order at the door? Even if the lobby is closed. Why make you wait in the drive-thru? People order ahead to save time. This kind of defeats the purpose of the whole "order ahead" service. And the folks working aren't particularly helpful either. One, no sign. Two, no answers. I didn't even know the lobby was closed until I had already sat around waiting for my order to be done and tried to walk through the front door. Then I had to go to the first car in the drive-thru and ask the other customers if they knew why the doors were locked. Only the other customers could tell me that the lobby was closed and that we had to pick up our orders through the drive-thru. There's not even a sign... Not helpful, fam. And when I asked the lady on the intercom if it was going to stay this way, she kind of acted like I was the ridiculous one. Just kept repeating it's closed now. It's closed now. It's closed now. Is it going to stay this way? It's closed now. Is it because of covid? It's closed now. Do you have a favorite color? It's closed now. Not helpful, fam. Twice.

Every single time I visit this location my order is wrong, missing or just plain bad. This time was no exception. Drives me insane to hear the employees cursing at each other. No such thing as professionalism anymore. Or even self-respect. Nearly every time you go in it's new employees but the same old story.