Caffe Nero - Russell Square
9 Russell Square, WC1B 5EH - London
€€
Cafe
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Accessible restroom
😊
Casual
🛋️
Cozy
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (11)
+3
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Photo 1 / 11
100%
Google Reviews (10)
Lovely location but the food was a let down. Drinks were very good.
Google
You've got to try the Amaretto Hot chocolate. Oh gosh it was amazing. I was served by a lady called Liza, her customer service was amazing 10/10 very welcoming and friendly. Excellent place.
Google
On my last few days in London, I was having a bad. But Parha was so sweet and helpful. Coffee and service were great.
Google
Service has been good, though the coffee could have been hotter.
Google
Noticed the barista was having a tough morning with a difficult customer. I told him I hoped his day was going to improve. And for that he offered me a free pastry.
Google
Amazing and honest staff. I’m not a regular coffee drinker however ordered a Iced blended mocha frappe. Once received, I required to add sugar as I like my drink quite sweet. The staff member noticed me and asked what I ordered.
She realised immediately the wrong drink had been made(expert knowledge), based on the colour of my drink.
2 mins later I received my drink nice and sweet. She was courteous and honest, I would of left hadn’t I been stopped by her. Excellent service, a very happy customer
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Google
Just popped in for a drink with my Daughter. Looked small from outside but there was a lot of space inside and tables are well spaced out. The staff were friendly and prepared our drinks quickly, asking if we wanted the usual extras etc.
We sat inside in comfy chairs and stayed for a while as we didn't have much to do today.
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Google
Food was good for a quick lunch break. But the star of the show was the coffee. Amazing Cortado!
PS: Really appreciate that soy milk is not charged as an extra 👌☕
Google
Caffé NERO, the Italian Coffee Company. They’re everywhere in London. This location was clean and pastries were warm and fresh out of the oven. We got chocolate croissant 🥐 and cinnamon roll, both were fresh and yummy. Lady at the cashier was a kind and engaging one so my son wanted to leave a tip, not only their tip box was so creative and fun and encouraging to tip, but also the lady deserved it 😅 check the pic below and see yourself what the tip box written on it 😃
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Google
Super friendly stuff. They were so polite with us let us have a meal which was not bought from the restaurant. Thank you for your understanding and politeness recommend it highly! The coffee is the best as well.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Roti Joupa | 86% | 3.4/5 | 4.0/5 | 304 |
| Bombayrotti | 81% | 3.8/5 | 3.5/5 | 194 |
| Mike's Cafe | 82% | 4.5/5 | 4.0/5 | 2,323 |
| Little India Restaurant | 76% | 3.8/5 | 3.5/5 | 739 |
| Madero Restaurant | 88% | 4.5/5 | 4.5/5 | 499 |
| Browns Brasserie & Bar Mayfair | 79% | 4.2/5 | 4.0/5 | 1,852 |