Both the service and food were amazing. Adel was our waiter and he had great customer service - attentive and friendly. We did not have to wait very long for our food either or to be sat down.
I ordered the king prawns for the starter and they had a delicious flavour. As for the mains, I asked for the lasagne and it did not disappoint! Very hot and you get asked if you want extra cheese on top which is great. This was paired with the garlic bread (which is a MUST) and they married together perfectly. Lastly, the desert to end the evening off on a sweet note. I had the brownie which had a perfect amount of sweetness and softness. The brownie blended nicely with the ice cream.
I will 100% be returning back to Bella Italia Bluewater. I have been here twice and it does NOT disappoint. If you're looking for a nice, comforting, warm meal this restaurant is for you.
Took my son to Bella Italia for a celebratory dinner, the waitress we had was very friendly & always had a smile on her face & was always polite as well. Her name was Sabina.
She took our orders & also highly recommended a drink to us & we both totally enjoyed the drinks. I had the lasagne, my son had the picante pizza, we both shared sweet potato fries, Calamari & Coleslaw. All the food was totally delicious & well worth the money, I’ll definitely be eating there again & I’ll be taking my son there as well.
Had a nice meal in here, the waitress was lovely, very friendly and really attentive to our table. Makes a world of difference. My receipt says her name is Ivana. Sad to hear if I left a tip via my card, that she would only see 40% of it. That's not right. Most people don't carry cash anymore either, so was sad that I couldn't leave a tip. The food was good and I took some home in a take away box and bag that the waitress gave me. Drinks slightly pricey but these days everything is pricey. Lovely meal, would come here again!
Our family of 5 could not have received more passionate and patience when being served by Ivona. Despite limited servers at that time, she was brilliant. I asked the lady behind the bar to see the manager as wanted to acknowledge her efforts only to find out she was supervising this shift. This lady lead by example and judging by the staff members reaction when i asked for the manager and explained why she is obviously well liked and a credit to your team- please make sure she receives my feedback, i will be returning based on this experience.
Something like a tradition every time we go to Bluewater for some shopping we go to Bella Italia for our meal, we used to love it. Well if we have to judge by our last visit we have to change that. First table we were given, chairs we extremely dirty and asked to change to sofa.
We had half margarita and salad, the mozzarella dough balls( came not fully baked), the burger, the chicken wrapped in becon and plain spaghetti ( fussy eater, plus a couple of portions of regular dough balls. Food was late, had to check a couple of times if order was actually placed. All of the dough balls came cold.
All of us choose to have the cookie dough and ice cream- it was great, thanks.
Service was slow as whole, but place was not packed as usual.
Decor is a bit dated now, needs renovation in my opinion, expecially clean chairs and some varnish coat on wooden tables.
After a big shop with one of the granddaughters I fancied something Italian for dinner and this place looked very good. The staff were very accommodating to my granddaughters needs and made this a very special meal for her. My wife who can be very selective about eating out was also made a fuss of and found something she could try, me ok ok with almost anything. The meal was very good to me and my granddaughter was very happy, specially when she was taken to choose her ice cream and additional toppings. A great meal to end a shopping day.
The was my first time here and I most say I was not disappointed. The only thing stopping them from getting a 5* was the waiting time as I think they was under staffed but was the order was taken the food came out very quickly staff was friendly and nice. Kids get a 3 course meal for under £10 and the portion size way good for the price. The mushrooms start was good.
Visited good Friday, Initial welcome by host himself was fine.
Menus were set on the table, we had no one come over to us for about 5mins so we asked for the kids menu (had to get up for this) and it was barely 50% capacity, again waited few mins and approached the same waitress who said get it yourself from over there 🤦🏽♂️ (this was the only interaction we had with her)
Another Waitress came to take order at table, polite and friendly... Food was fantastic as always as expected when we visit Bella.
After our meal, time for dessert, kids were sorted promptly, we waited 6/7mins and had to ask for the waiter by walking up to him as the staff were very inattentive, this gentlemen who was not our server was always polite but he of course had his own tables to serve & we had to approach him a couple of times for different things during our meal.
This branch needs to train Thier waitresses and hostesses further and to be aware of the needs of Thier tables/ customers.
Quick service, nice clean premises. Meal deal £17.50 starter or dessert with a main quite reasonably priced. Starter was great delicious in fact same as the main. Shame about the drinks selection run out of a few lines but didn't take anything away from a good experience. Never had a disappointing trip to any Bella Italia I've been to so would deffo go back. Keep up the good work✌️❤️(Starters not pictured)
ABSOLUTELY AMAZING !!!!!!!
Today I took my family for a meal and it was best day out ever. We where so lucky to be looked after by this lovely Polish lady (Joana I think her name was) What a service we received, she was so nice, helpful, kind, polite, smart. Pleasure to meet people like this when you go out with family or friends. We were advised on food, offered help, she brought us extra seat. It was such a good time that we decided to stay extra time for coffee and dessert. I wish every restaurant had such great staff. I will never forget this outstanding experience and will definitely come back for more and will recommend your restaurant to everybody I know.
Thank you so much!!!!
Best day I could have because of this lively person !!!
🤩🤩🤩❤️❤️❤️👌👌👌👌
Make a reservation
Order online
Find the best restaurant in Greenhithe
An error has occurred! Please try again in a few minutes