Starbucks

The coffee and service was very good but I was really impressed by the honesty and behaviour from the staff. I had got home after my coffee and realised I’d left my wallet at the street lane cafe, after a mad dash back, the staff told me they had kept it safe in the office safe for me! Absolute angels, saved me so much hassle and worry, I wish all staff I visited had those principles and behaviours!!

Loved coming here with my son whenever I finish my skin treatment which is just next door to Starbucks. Cassie was good and have a good smiley face which brightens up the customers like me. This is applies to Mel too. Why I gave 4 star just because one of the staff wasn’t smiling and gave me a look so I’ve spoken to Cassie and asked her if she’s the manager but she said no and she’s one of the supervisors. Smile and a good service is the best thing you can give it to the customers regardless how tired you are or have a personal problem. At the end, I was pleased because I’ve seen the supervisor smiling after the problem was tackled. Might give a 5 star next time if I’ve seen the staff giving a welcome smile and a good service.