Sophie Flude
Brilliant waiter who was very attentive and checked on us a lot and was happy to have a chat. The food was nice and worth the price. A very large Dinner but worth it and I didn't have a starter so it wasn't too much in the end. We had some lovely cocktails as well đ
Definitely will return
Amanda Robinson
Absolutely lovely meal. Atmosphere was good, staff were very polite and attentive. It was so busy and still the staff really made an effort. Really good prices there too. Its also nice to see they took notice of the booking requirements I asked for when I booked online. Will definitely back.
Helen Hopkinson
Fantastic customer service tonight especially from Harrison our waiter. The food was amazing as usual. Also we sat outside which was great looking over at the centre at Gunwharf Quays. I would definitely recommend the Mac and Cheese, Cheese burger đ đ
Lucy Griffiths
We came to Frankie and bennyâs a few nights ago and we were served by the amazing Jenny! We had amazing food and Jenny made sure that we were looked after! She was so attentive and always came back to check on us every so often to make sure we had everything we needed. We will definitely be back! Well done Jenny!
K G
Amazing vegan BBQ drumsticks only 3 in a portion but very nice and tasty and not dry.
Mac n cheese nice too - could do with some garlic or something but that's just personal preference.
Had a lovely server who was new to the job but very friendly and helpful.
Bryan Carter (MaxRealism)
Stopped for a spot of lunch. Plenty of choice for a lunchtime menu. Had a lovely time. Staff were pleasant and friendly. Food was top notch and served hot. Chilled drinks were served with ice.
Yilmaz Mahmut
We visited Gunwharf quay off the recommendation of a friend so I researched the place and found Frankie and bennyâs which I was glad to see. Booked a table for me my wife and son. We was served by Jenny who seamlessly made the experience memorable. People like Jenny who are so kind and make experiences easy for family days out need to be more like her. If Jenny can be shown this then our thanks to her for that day.
Talena Prain
We bought 4 meals here. A dirty dog, chicken and halloumi burger, pizza and macaroni cheese. We all enjoyed our choice of food. My son also had a milkshake, which he really enjoyed. It could have been used as a desert it looked so good.
The burger came with fries, but I asked if they would change it to a salad instead, which they agreed to.
They catered for our allergies really well and didn't make us feel uncomfortable.
The server was a lovely young man who was polite and courteous.
Tony in London
Absolutely Fantastic service from a waiter named Ethan could not be more attractive to the customers
sarvenaz s
We ordered cocktails as a drink and the taste was good. The restaurant was very busy but the staff were very helpful and friendly. Starters was good we ordered meatballs and steak for main course, meatballs was delicious but steak with salad was really bad. Salad was not fresh and meat was without any taste!
Mark Collins
Really good food at very good prices. The service was friendly and quick. The only that the place down was the toilets which dirty and no soap and the hand sanitisers were all empty.
Matt Jarvis
A beautifully cooked, quickly served meal was bought to us with some of the best service me and my friends have had for years. Specifically from our waitress Jordan who was out of this world. She was quick, humorous, attentive and is a credit to your restaurant and company. Constantly smiling and even drew us a cute alien alongside the thank you on our receipt! What a wonderful time made even better thanks to Jordan! We love you Jordan!
From,
Your Alien Friends!
Liz Bryant
Have only been to the one in Camberley. put us off . service there was terrible. but visited this one on Thursday 26th October the service was excellent. food delivered fast and was gorgeous. our waiter Kyle was excellent. we will be back.
Harry Labruyere
the last time we came we was rather disappointed. Thought weâd give it another go after the re fit this year, Starters were great but the main meals were a massive disappointment. Not really much like described on the menu, and got one of the meals wrong. we went to order shakes for dessert but 3 out of the 4 on offer they didnât even have ingredients for. Apart from that the staff were friendly ïżœ
Nigel Davis
Was a busy night 9th November firework show was being held at Gunwharf at 7.30pm.
Table was booked for 5.45pm turned up early 5.30pm and waited for a table.
1hr later still no food, found waitress and asked what time the good was due.
Food followed 10 minutes later, partners steak had no pepper corn sauce as requested with the original order we had to get our own additional sauces and onion rings were cold.
Requested bill when the food came with discount again had to chase this up.
Made it out of the restaurant 7.15pm and was unable to get a good spot for the fireworks show which was the whole purpose of the visit.
I can understand it was a busy night but just be a bit more attentive and update the customer even if busy or the food order had been forgotten?
Amy Starkey
Tried booking a table and was told I couldn't and had to chance when I turned up. Arrived. Advised table would be ready in 30 mins. An hour later we finally sat down. Took ages for food to arrive and was look at as if I was a nuisance when wanting to order. If it's busy, hire more staff!
Jennifer White
We were seated straight away which was great. Unfortunately we soon became aware of the large number of flies buzzing around the coffee machine and us.
The waitress very kindly moved us and apologised. But it did rather put us off our meals sadly.
Loraine Moir
Pleased to see they have extended their gluten free menu . Had a long wait for service
Anita Ford
Seated quickly but waited over 15 min before anyone came over
Waitress was apologetic food was ok
Very very cramped
Too many tables downstairs
Should also provide the right size shirts for your staff who are blessed with larger busts
Julie Singers
We love going to Frankie and Bennyâs but we did find this time the service was not as good as usual, we were waiting 15 mins before he even came over to take our orders. The food was good though,
Jason Young
As a previous reviewer has said, F&Bs have changed their format so to speak and sadly in my opinion it's not for the better. Whilst the menu items are mainly unchanged the decor and music policy are now radically different. Gone our pictures of Sicilian restaurants and 50s New York, as well as Dean Martin and Frank Sinatra. In is now Coldplay and plain painted walls. There's just no atmosphere anymore. It supposed (I assume) to replicate an American diner. Sadly, it has lost its appeal. Bad move the company that engineered this make over.
Julie Hatherly
Very expensive for what you get donât think itâs worth the money. Will not be going back
Kamal Creese
We were sat in your restaurant for 25 minutes and no one even came to offer us a drink or take our order. There was 2 other tables that came in after me and was served instantly. This became so unbearable that I had to walk out without being served. I shall not be visiting your restaurant ever again!
Laura Cook
Lovely family meal Sunday. Was very busy but service and food was good. Thankyou x
Adele Lily Tindall
*0 awful awful, rude, awful, rude, awful, crap food, didnât get a drink after an hour
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