Marks & Spencer Cafe

I bought here my pregnancy bras, months later I went back and bought my maternity bras and yesterday I went back and bought normal bras. I absolutely love this shop, a lot of stock with an amazing quality/price. the best thing about it tho it’s the staff, super lovely and helpful. One of the ladies help me to find the perfect size, super sweet woman. The fact that people is complying the reviews about the coffee is appalling and ridiculous. Get a grip, It’s a clothes shop, not a coffee shop.

I had a Horrible experience today when paying at a self scan till,after purchasing a product from the beauty section.I had Paid for My Product,and asked the Assistant if she wud,do the bar at the back of the product so it wudnt go off as I excited the Store,I then asked her Politely,if it was OK,to Which she Rudely Replied,You've Just Watched me Do It!!

The complaints about the cafe and the toilets are simply ludicrous. The store is in Liverpool ONE, where there are dozens of coffee shops and public toilets. In addition, most stores do not offer any toilet facilities at all. The new store is a vast improvement on the old, dowdy, beige store and the staff are helpful..

OMG, the guy (with no name badge) so professional dedicated to his customer, we couldn't find ready made stuffing in the chilled section, even after we had been told where to look, stopped this gut, he looked, couldn't locate, asked a colleague, couldn't locate, we thanked him & moved away towards the tills, couple of minutes later, he appeared with a tray of said stuffing, dedicated to spend those extra couple of minutes on what was obviously a busy day for one customer, outstanding, employee of the month in our eyes. 🤗

After our first visit to the new store I have to echo the remarks regarding the very poor coffee shop. As customers who visit Southport and Warrington, shop and have lunch, we were appalled at the size layout and general atmosphere of the coffee shop. A very disappointing visit. After another visit to the store we had already decided not to bother with the cafe but my friend wanted a toilet, we were amazed to learn there is only one in the whole store. She queued with six other people. Finance must play a part in the latest designs but really.