Sahar Iftikhar
This Papa John's branch in North Acton is a hidden gem. The pizzas are consistently mouthwatering, with a perfect balance of flavors. The staff is friendly and efficient, providing top-notch service. The cozy ambiance makes it a great spot to enjoy a quick meal or a casual hangout with friends. Their signature pepperoni pizza is a must-try, and the crust is always on point. Cleanliness and hygiene are top priorities here, ensuring a comfortable dining experience. Quick and reliable delivery service for those on-the-go. I highly recommend Papa John's North Acton for a delightful pizza experience.
Linda Graham
On Saturday, myself and my partner ordered food to a Premier Inn local to this Papa Johns. Firstly I called in and spoke to a Lady called Lina who allowed me to amend to of my side orders.
Unfortunately the number I had on my account was incorrect and she tried to find ways of contacting me. Lina went ahead and got a driver to deliver the food to our hotel, unfortunately he was turned away. Luckily I remembered to contact Lina and change my number on the account. The driver also drove back even after being turned away by the hotel staff. I was so grateful for the level of customer service and care provided to me. Well done Lina and Papa Johns (Acton).
Lina Travassos
I always love pizza at Acton Papsjohns.. perfection is their passion..
Monica Matta
This branch is great!! We’ve ordered at least 5 times already and the delivery is always quick with pizzas arriving hot. Thank you!!
Edward Ross
I always loved Papa John’s pizza. However, this branch is by Far my favourite. I ordered a pizza, side, and 10 extra dips to my workplace... which is prison. First of all, I appreciate that no one rubbed their genitals on the pizza like what happened with one unnamed pizza chain named after a game of falling pieces in a Welsh town delivering to local prison staff. My order arrived on time and the delivery driver was really helpful pleasant and overall great guy.
There was a slight issue. I did not get my dips, which I realised only while I was on my shift inside, obviously without my phone.
However I noticed a missed call the next day from them, called back and got a free pizza AND the original 10 dips I didn’t get in the first place for free. Charging just 3£ for delivery... which is more than understandable.
I want to thank this particular branch of Papa John’s not just for an incredibly tasting pizza but also for amazing customer service and respect. I would also like to thank the female staff member who spoke to me on the phone and not only was greatly understanding and pleasant but also arranged my free pizza.
I will definitely use this branch of Papa John’s anytime I can. I would give more than 5* if possible.
S F
Absolutely fantastic! Great food, Brilliant timing and if they’re out of stock in an ice cream they will call you to check what substitute you would like, which I think is fantastic as many places don’t do that. Food is always cool lovely as well, never over cooked. I’ve found my favourite pizza place!
ADRIAN WHITE
Clutch, service is great. Especially coming from those people at dominoes! This will be the place I order my food when here with my kids. Thanks guys 😃
Stephen Scott
The delivery drivers ride dangerously on the pavement, last night in the dark heavy rain came right up behind me and my dog, we both jumped luckily I realised before the dog so was able to pull him away as he jumped but could have been different, when I told the driver he just smiled and put his thumbs up when I went in the store to complain and asked for the manager I was told don’t know when he’ll be in and was kinda ushered out as they did not care, this has been an ongoing issue and even though I have sent videos of this happening customer service has still done nothing about it, there are people that walk dogs there and there are also children and they sometimes run what will it take someone to get injured before something is done, close the place is all I can say, Dominos is 30 seconds away and like this place have no immediate parking outside but they park away from the shop so never an issue here
Tatiana Nair Banzas Baró
Last night we decided to have pizza for a late dinner, on their website it said the store closes at 1am. We ordered at midnight. I received my confirmation email at 12:17pm and as it was a collection order we drove there about 10 minutes after.
When we arrived they were closing. A staff member said they have cancelled my order and that there is a problem on their website that's why our order went through.
I never received an email notifying me of the cancellation of my order. Not a call, not a message, nothing. That's the least they can do if they cancel the order for no matter what the reason is. I wasted my time travelling down there.
Now I have to wait 10 working days to get my money back as the website charged me for the order.
Julia Stofast
If you order a pizza and you pay the full price then you get a really good pizza. They offer also quite often discounts where the problem already starts. As soon as you order a pizza on offer you get a pizza which is taste wise and quality wise bad. The pizza is then smaller and they put also less toppings on it..the taste is rather sad than anything else. It is every time the same..if u use an offer you won't get the quality which you actually expect! Very dissappointing...
Joe Saunders
Dammit you had two jobs take my order and deliver my food. How did you get my order wrong and deliver me a cold congealed mess of a pizza. That's impressively bad
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